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gradv50
06-30-2010, 10:26 AM
have just bought the new poptfd pc game installed it, according to canurunit it passes with flying colours so to speak.

on start up it says failed to start because d3dx9 42.dll cannot be found. I might add this is a new computer. can someone help me please, much obliged.

Gypsy816
06-30-2010, 11:19 AM
Might try contacting Ubisoft Support:

http://www.ubi.com/us/support/

Or, ask in the technical help forum:

http://forums.ubi.com/eve/forums/a/frm/f/561108232

Hope that helps! http://forums.ubi.com/groupee_common/emoticons/icon_smile.gif

ksu11
06-30-2010, 09:21 PM
have just bought the new poptfd pc game installed it, according to canurunit it passes with flying colours so to speak.

on start up it says failed to start because 'REGISTER PRODUCT KEY' cannot be found. I might add this is a new computer. can someone help me please, much obliged.
4m
ksu

Angelina_22
07-03-2010, 03:31 AM
Originally posted by ksu11:
have just bought the new poptfd pc game installed it, according to canurunit it passes with flying colours so to speak.

on start up it says failed to start because 'REGISTER PRODUCT KEY' cannot be found. I might add this is a new computer. can someone help me please, much obliged.
4m
ksu

You'll have better chances to get help if you post in technical help forum found here:

http://forums.ubi.com/eve/forums/a/frm/f/561108232

We'd like to keep all threads regarding Technical help in that forum, to keep the General discussion forum as 'clean' as possible. Also the threads that belong in the General discussion forum are quite active, so threads with questions regarding Technical help and and gameplay help get easily lost. Hence why it's better to keep gameplay related posts in the Hints and Tips forum, and Technical help questions in the Technical help forum.
http://forums.ubi.com/groupee_common/emoticons/icon_cool.gif

<span class="ev_code_YELLOW">Closed.</span>