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View Full Version : ~*~2 important diamond membership questions~*~



lilmizmemel
11-26-2011, 06:07 AM
1. I bought a month diamond membership, is it auto-renewing? If so, how do I make sure it's only for one month and doesn't charge me to my card and give me another month?

2. I bought a diamond membership because apparently you get more challenges and you unlock the design table, but I haven't had new challenges in days, I've tried changing talents and completed all the talents for every single one. I've done all the fashion designer challenges about 3 times each (Buying the ones i've already done) and it's just getting boring because I have nothing to do at all in imaginetown. Also, the design table is STILL all locked and it says I need to do more talent challenges, I've done every single talent til it has no more, and done all the fashion designer ones 3 times I don't get what else i can do?! I think this is a techincal problem http://forums.ubi.com/images/smilies/16x16_smiley-sad.gif

Please help nobody has been able to give me clear answers and I'm getting so frustrated http://forums.ubi.com/groupee_common/emoticons/icon_frown.gif

lilmizmemel
11-26-2011, 06:29 AM
Pleease http://forums.ubi.com/groupee_common/emoticons/icon_frown.gif

lilmizmemel
11-26-2011, 03:27 PM
Can a mod or someone help? Ive asked around and nobody knows.

del2013040215461522669
11-26-2011, 06:24 PM
I'd tell a moderator through PM and also maybe send a help ticket through your player portfolio! Hope this helps! http://forums.ubi.com/groupee_common/emoticons/icon_biggrin.gif

del2013040215461522669
11-26-2011, 06:25 PM
I mean profile! Hee Hee!

BUCKRULES
11-27-2011, 08:22 AM
1.idk
2.I think u should send a help email from the main page.

flowergoboom
11-27-2011, 08:31 AM
Originally posted by lilmizmemel:
1. I bought a month diamond membership, is it auto-renewing? If so, how do I make sure it's only for one month and doesn't charge me to my card and give me another month?

2. I bought a diamond membership because apparently you get more challenges and you unlock the design table, but I haven't had new challenges in days, I've tried changing talents and completed all the talents for every single one. I've done all the fashion designer challenges about 3 times each (Buying the ones i've already done) and it's just getting boring because I have nothing to do at all in imaginetown. Also, the design table is STILL all locked and it says I need to do more talent challenges, I've done every single talent til it has no more, and done all the fashion designer ones 3 times I don't get what else i can do?! I think this is a techincal problem http://forums.ubi.com/images/smilies/16x16_smiley-sad.gif

Please help nobody has been able to give me clear answers and I'm getting so frustrated http://forums.ubi.com/groupee_common/emoticons/icon_frown.gif
1. It is auto-renewing and you have to cancel it to stop it from auto-renewing.

2. You have to wait to level up to get more challenges. You have to complete A LOT of designer challenges to have complete access to the design table(even after you have completed them all a few things may be missing, but it does that for everyone).
And this is not a technical problem and there is no need to send a support ticket
Hope this helps! http://forums.ubi.com/groupee_common/emoticons/icon_smile.gif

lilmizmemel
11-27-2011, 11:33 AM
Thankyou so much! http://forums.ubi.com/groupee_common/emoticons/icon_biggrin.gif Sorry if this is a bit of a basic question, but how do you cancel your membership/what are the steps to make sure I don't get charged for more months?

flowergoboom
11-27-2011, 11:47 AM
ummmm.... I actually don't no that!

UbiDarla
11-28-2011, 03:25 PM
Hello! Great questions, thanks for asking!

1. You can cancel your membership by sending in a support ticket requesting it and they'll take care of it very quickly. Let me know if you need help with submitting the ticket.

2. Stay the same talent and make sure you login for 8 days to get the next set of challenges, which will unlock more features like the design table, and then when you've completed those you'll need to wait 8 days again.

Hope this helps! Please let us know if you have more questions! http://forums.ubi.com/groupee_common/emoticons/icon_biggrin.gif

lilmizmemel
11-29-2011, 02:39 PM
That does help, thanykou so much! http://forums.ubi.com/groupee_common/emoticons/icon_biggrin.gif