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View Full Version : TH2GO - Don't waste your cash



funkster319
02-23-2008, 05:18 AM
I purchased TH2GO and additional monitors and have had nothing but trouble.

In brief:

Firstly the unit wouldn't power up properly - After several and I mean several weeks of dialog with Matrox claiming this /that - every thing but the TH2GO - I found the solution and guess what it was??? A FIRMWARE REVISION OF THE MATROX UNIT!

Secondly I then had a problem with the TH2GO Software not loading - i eventually troubleshooted it down to a compatibility problem with my Logitech G11 keyboard. Matrox of course denied this again! However again after several more weeks of dialog with Matrox, they submitted the issue to there QA departement who guess what ??? FOUND IT WAS A COMPATIBILTY ISSUE WITH THE TH2GO!!!!!

Bearing in mind that they didn't notify of this until I continually chased them!

Bottom line here- MATROX CUSTOMER SUPPORT IS PANTS!

Then we have the game compatibility and misleading advertisements. And for the previous posters benefit "THESE ARE SUPPORTED GAMES" I am referring too!

LOMAC, IL2 , WOW etc etc

For instance. LOMAC - all the TH2GO does is enlarge the screen over 3 screens, cutting the top and bottom off! It looks awful and not to mention the FPS drop. WTF!!!! Took me about a week of searching posts, editing config files to get anywhere near what I expected to see and to be fair what MATrox should have done! Why didn't Matrox spend the time to set up the game profile correctly? According to there advertising, you just use there super dooper software and blam all is set up! !!!! YEAH IF YOU LIKE YOUR FEELING YOUR FACE IS AN INCH AWAY FROM COCKPIT~!!!!!!

IL2 the same as above but guess what the resolution is limited to 3072*768 - Not Matrox fault I know but still not mentioned.

I won't go on about the other games but basically the same issue- the Matrox surround profiles are absolutely ****! The only game that runs well, looks good is FSX - one chuffing game!

Then to top it off, there is the hit to FPS , obviously you expect some hit (more pixels, more power needed) but again this is glossed over on the site and even upon request (I contacted them about it prior to buying). Anyway this results in having to bring your resolution down / detail config down etc etc making the game BIG & CRAPPY!

And yes before it is asked -I have a awesome system, thanks which runs Crysis on full whack not a problem - AMD2 5000+, 8800GT, 2GB Corsair etc etc

Anyway mine is winging it's way back and I'll sell on the monitors at a loss :O( and buy myself a nice 24" Widescreen - which I wish I had done in the first place.

Bottom line- Do you want to shell out considerable money (i buying additional monitors) for a couple of games , crappy support, configuration hell and FPS chewing nonsense ?

No !!!! then buy yourself a widescreen - TH2GO is ****!

rnzoli
02-23-2008, 07:13 AM
Interesting and quite useful information.
I was always interested in triple monitor setup....

archermav
02-23-2008, 08:46 AM
Oh dear, does not seem like Matrox give a flying whatsit.

Still, saved me a few quid as I was thinking of getting one and extra screens, now jusr a single 24" will do. http://forums.ubi.com/images/smilies/25.gif

Stiletto-
02-23-2008, 08:57 AM
I myself, have been thinking about getting this. But the product information has been very vague, regaurding as to what kind of monitors work with it.. They say all the monitors should be the same aspect ratio and screen res, preferably the same monitors to work well.. Well I have a nice 24 inch widescreen, and a crappy older 17 inch regular 4:3 monitor.. I was thinking about getting another old 17 inch one cheap for like 50 bucks, since the side monitors would be for the side views / perephrial vision.. But it sounds like having different aspect monitors might screw things up.

As for the screen resolutions, they aren't super high, but I figured things would look alright at **** x 768 with some FSAA on, but if the performance hit is really that bad, I guess it's not worth it. You gotta think though, that you are pretty much drawing 2 or 3 times the 3d objects on the screens instead of just one monitor. Still, I will be getting a large HDTV sometime in the near future, I figure sitting up close to it with a really wide FOV will offer a similar effect.

funkster319
02-23-2008, 09:07 AM
If you play only FSX then it's bearable but believe me the rest is just a headache. As stated the default profiles are ridiculous so unless you want to trawl through scrappy post to glean titbits of info, cobble together a fix just for a decent FOV and then still take a FPS hit for all your trouble - Don't bother.

I spent 700 on 2 additional LCD and the Th2go - I could have got myself a nice 42" for a little more! or a bloody good widescreen.

Of course this is just my experience of it but be wary, be warned.

Urufu_Shinjiro
02-23-2008, 10:34 AM
It is good to have more than one side of an issue. This is the first I've heard about this sort of trouble with the th2go and it's good to know this sort of thing might happen. On the other side of the coin though there are several folks on these forums that use a th2go setup with il2 and swear by it. So potential th2go users be aware that this sort of thing could happen but also may not be the norm either.

Bearcat99
02-23-2008, 10:43 AM
IMO TH2G is a waste of money in flight sims. A 24" or bigger WS monitor and TIR would be a better investment when it comes to flight sims. TH2G was a nice touch before TIR, but sonce TIR has gone into 6DoF TH2G is more gimmick than improvement.. at least in flight sims. It keeps the viewing in perspective better IMO... but that's just me..

Now if you are an artist or an architect or something where the desktop space would be really utilised... http://forums.ubi.com/images/smilies/25.gif

TheFamilyMan
02-23-2008, 02:22 PM
One of my IL-2 flying buddies uses a TH2GO. I've tried it and as the OP says, all you really get is the wide angle view with the top and bottom chopped off. This is effectly a zoomed in wide angle view, so things appear bigger than they would on a standard monitor with the wide angle view. As for is this worth it, I cannot say.

BTW, this guy's computer is set up as a flight simulator. He uses 5 19" TFTs, two are on a second graphics card. His primary interest is MSFS9/X and has custom built a cockpit chair that mimmics a bell jet ranger (collective, cyclic & pedals plus a huge bank of buttons and toggles). He likes his TH2GO so much he recently bought the digital version to replace his old analog one, of which he plans on selling (hopefully). He drives his TH2GO with an oc'ed evga 8800GTS 640MB, but has to crank back the eye-candy somewhat to get decent fps. Since I've turned him onto IL-2, he's been retrofitting this so it's more IL-2 friendly. He's a bit disappointed about IL-2's performance with it, but IL-2 was not his main intent. He also uses a trackIR, which I absolutely had to get once I tried it. He actually had to take Dramamine when he first started using the trackIR with the TH2GO to keep from getting 'air sick'.

joe.08
02-23-2008, 10:29 PM
http://www.joystiq.com/2008/01/10/crazy-curved-alienwar...-perfect-for-crysis/ (http://www.joystiq.com/2008/01/10/crazy-curved-alienware-monitor-perfect-for-crysis/)

here you go

Copperhead311th
02-24-2008, 04:58 AM
Originally posted by joe.08:
http://www.joystiq.com/2008/01/10/crazy-curved-alienwar...-perfect-for-crysis/ (http://www.joystiq.com/2008/01/10/crazy-curved-alienware-monitor-perfect-for-crysis/)

here you go

Wow. i want 3 of those. nice http://forums.ubi.com/images/smilies/16x16_smiley-happy.gif

funkster319
02-24-2008, 08:34 AM
Urufu_Shinjiro - Totally agree m8, this is only one side of the coin for sure and I know some people who love it. I just wanted to let people know the other side (I wish I had known it). Job Done http://forums.ubi.com/groupee_common/emoticons/icon_smile.gif


Bearcat99 - Agreed, I use Trackir as well, now that is a worthy product - best thing I bought in years - totally recommended. Your absolutely right about the perspective thing too http://forums.ubi.com/groupee_common/emoticons/icon_smile.gif

Glad the post seems to have provided some objective opinion on this product. At the end of the day it is the consumers choice but it's good to know these things.

striker-85
02-24-2008, 01:21 PM
Hi Funkster,

Sorry to hear you are having so much trouble with your TH2G. I have had mine over a year and a half now, it works great for me. I only play IL-2 and FSX and now starting to get into BOB WOV so I can't really comment on its use with other games, but for IL-2 it has been fantastic.

If you want post your [window] section of your conf.ini, I could look it over and make sure it is set correectly. There are a couple of ways to configure it. It sounds like you are just getting a single wide screen in IL-2 and this is not the best use of the TH2G. If you want to use it in that mode then you are better off just getting a widescreen display. It can be configured to give you 3 differnt views on each monitor, which is the differenciator for TH2G over a widescreen display.



Originally posted by Bearcat99:
IMO TH2G is a waste of money in flight sims. A 24" or bigger WS monitor and TIR would be a better investment when it comes to flight sims. TH2G was a nice touch before TIR, but sonce TIR has gone into 6DoF TH2G is more gimmick than improvement..

I don't think you understand what the TH2G is Bearcat... I have seen a number of posts and you seem to equate it to a TIR. The TH2G is not a TIR replacement, TIR is very much still a necessity.

I'm not saying everyone must have a TH2G, but it does fullfil a very real feature that you can't replicate with a single display. It enables people to build a very imersive flight sim.


The TH2G in IL-2 is used to open up additional views into the game. Rather than having a single frontal view into the game the TH2G renders the side views of the game onto seperate monitors, providing a perhiphal vision.

http://il2.netteq.com/Images/TripleHead2Go/3Renders2.jpg


What is seen on the Left Monitor
http://il2.netteq.com/Images/TripleHead2Go/P-38-Left.jpg

What is seen on the Center Monitor
http://il2.netteq.com/Images/TripleHead2Go/P-38-Center.jpg

What is seen on the Right Monitor
http://il2.netteq.com/Images/TripleHead2Go/P-38-Right.jpg

Lurch1962
02-24-2008, 02:28 PM
Stilletto wrote,
Still, I will be getting a large HDTV sometime in the near future, I figure sitting up close to it with a really wide FOV will offer a similar effect.

Right on! That's what I do, and the feeling of being in the cockpit is awesome. My CRT is a 19", which I run at 1600x1200. To get comfortable focus I wear reading glasses (those with larger size lenses--not the narrow "tank slits" http://forums.ubi.com/images/smilies/16x16_smiley-wink.gif ).

funkster319
02-25-2008, 04:59 AM
@striker-85 , glad you like Th2GO but not for me i'm afraid. However FSX does look great in it - Credit where credit due.

Incendently I did have my conf setup for the 3 view perpective (SaveAspect=1, Use3Renders=1 etc) However two points still previal.

1) You have to run it at a lower res, basically 1024*768 on each screen - Obviously this comes with a lose of visual clarity achieved at higher res. I will note that this is not a MATROX issue as it is a DX limitation however it still happens.

2)You recieve a hefy FPS cut for the privledge. even on a top end system.

So basically IL2 runs at lower res and at much lower FPS. IMO this is not worth the benefit of the additional viewing space. Especially as we now have TrackIR which still allows great SA (as bearcat stated). In short the tradeoff isn't worth it.

If this was on just one game then so so..however it is not.

BOB:WOV looks ok and is one of the better examples along with FSX. however you still get the FPS tradeoff, which I expected but not to such a degree. I did ask several users about FPS hits in the FSX forums prior to my purchase and they glossed it over- the point of this post is just to ensure that the arguement is balanced out and people are aware that "all that looks gold is not always gold".

As soon as I get my RMA from the reseller, I am geting a nice 24" WS , again I expect a FPS hit but no where near as much as TH2GO and also the bebefit of better support and less config troubles.

As said I am glad you are having a good experience but it's not for me.

funkster319
02-25-2008, 10:11 AM
N.B If any UK based person wants to try it out , you can have mine for 100. PM Me http://forums.ubi.com/groupee_common/emoticons/icon_wink.gif

striker-85
02-25-2008, 11:52 AM
Originally posted by funkster319:
I did ask several users about FPS hits in the FSX forums prior to my purchase and they glossed it over- the point of this post is just to ensure that the arguement is balanced out and people are aware that "all that looks gold is not always gold".


That is unfortunate they glossed over that issue http://forums.ubi.com/images/smilies/16x16_smiley-sad.gif. Yes you definately need top end hardware to do this. I use an 8800 GTX and a Core2Duo Extreme X6800 overclocked to 3.5 Ghz.

I noticed that the CPU is every much as important as the graphics card with Il-2 at these resolutions with all the features tuned on to max and 8xAA.

With my rig I get 40 - 60 fps in normal operation, 30 - 40 fps in BD track with a drop to the 20s with that plane explosion scene. I run in perfect mode with all settings to max, water=4, 8xAA. I have heavily optimized my system to run IL-2 though.

I can run it in 3 x 1280x960 but I have a harder time seeing dots than at a 1024 x 768 res. I also use CRTs because running a non native res on an LCD can look bad. I specifically picked up 3 22" CRT at a computer recycler place for $40 ea just for this.

Other caveats - In perfect mode there is an annoyning flashing black box in the lower left corner. Also in heavy cloud scenarios some clouds rotate on the side screens as you roll.

Also to anyone who does not know, this is not a Track IR replacement. Get a TIR first! I consider TIR a must. This is just used to expand your side views, you would still need a TIR to look around.

A final note, a TH2G is not required to do this. A TH2G is just one solution, the Use3Renders option is part of IL-2 and TH2G is just one way to use this feature. I have talked to people who have used Ultramon to do what the TH2G does.

TheFamilyMan
02-25-2008, 01:51 PM
A follow-up to my above post:

My friend with the TH2GO tried use3renders=1 and hated it. And I concur: unless those side monitors are truely at your sides it looks pretty weird (or takes a lot to get used to). Too bad IL-2 doesn't have the multiview tuning MSFS has.

My take on TrackIR is that it should be consider required hardware for IL-2. (Please don't ban me for this: an excellent 6dof TIR mod is available at allaircraftarcade.)

funkster319
02-28-2008, 04:06 AM
Got my 24" WS Samsung and it is AWESOME - Much better than TH2GO trust me :O) No FPS hit and looks F%^^ Great!!!!!!

Happy Days are back!