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altairego
06-01-2008, 07:11 AM
I am doing this for someone as they can't access the forum at all. no matter what they do, the forum can't come up. it's been a week.

this is what they get when they try accessing the forum:
"http://ubbx.ubi.com/OCServer_US.aspx?ACTION=ERROR&ERROR_MSG=Failed+during+the+insert+or+update+of+%2 4infopop_platform%24.IP_CUSTOM_PROFILE_FIELDS.++De tail%3A+%27java.sql.SQLException%3A+Duplicate+entr y+%277131027266%27+for+key+1%27""

And its says ""Syntax Error"

any thoughts anyone?

ScytheOfGrim
06-01-2008, 07:12 AM
How have you tried getting them into the forum?

A specific link to the main page?
Or to the main Eve page?

Try linking them directly to a thread, and see what comes up.

altairego
06-01-2008, 07:15 AM
i sent them the address. and they still could not access the forum.

is there another way?

Tiberius135
06-01-2008, 07:20 AM
^Paronomasia.^ (Not in your post, but name. Happy Scythe?)

ScytheOfGrim
06-01-2008, 07:26 AM
Very Tiberius. ^_^

Try sending them a direct link to any thread.

altairego
06-01-2008, 07:27 AM
i just did grim.
you think it's his server or waht?

ScytheOfGrim
06-01-2008, 07:30 AM
I have no clue... >_>

I'm basically ignorant when it comes to internet connections and settings...

BTOG should know more... or I would assume he would.

altairego
06-01-2008, 07:32 AM
is he around at all?

Phreaky_McGeek
06-01-2008, 07:35 AM
syntax error usually implies that there's incorrect or incompatible with a code or expression... try whacking all the buttons on a scientific calculator and press equals.

that being said it could be a number of things. it's be a lot easier knowing his operating system, browser, plugins etc.

BTOG46
06-01-2008, 07:40 AM
Is this error occurring after an attempt at log in, or even just trying to visit without being logged in?

altairego
06-01-2008, 07:42 AM
i dont know. all they said was that they click on the link i posted and syntax error comes up.

BTOG46
06-01-2008, 07:47 AM
It may be browser/cookie related, it's happened to me a few times over the years, sometimes clearing the cookies works, other times getting into the forums via the Ubi.com home page has worked, usually, once you do manage to get in, the problem seems to go away.

altairego
06-01-2008, 07:49 AM
ok, i'll tell them.

HannahIsMyName
06-01-2008, 07:53 AM
wen i couldnt get into the forum, i just couldnt log in, it was such a pain.
i ddnt know what was wrong with it.

altairego
06-01-2008, 08:02 AM
my computer remembers my passwords so...

Tiberius135
06-01-2008, 08:10 AM
So what?

altairego
06-01-2008, 08:12 AM
nothing, TI http://forums.ubi.com/images/smilies/mockface.gif

Tiberius135
06-01-2008, 08:19 AM
Damn straight.

altairego
06-01-2008, 08:22 AM
http://forums.ubi.com/images/smilies/mockface.gif

the_assassin_07
06-01-2008, 09:25 AM
http://forums.ubi.com/images/smilies/mockface.gif http://forums.ubi.com/images/smilies/mockface.gif

iWin http://forums.ubi.com/images/smilies/16x16_smiley-indifferent.gif

altairego
06-01-2008, 09:37 AM
*ignores assassin_07*

assassins-3reed
06-02-2008, 09:22 AM
Everyone, its me

<span class="ev_code_RED">FIRST OF ALL, I WOULD THANK ALTAIREGO!!!</span>


I am having problems with my account (assassins3reed)

Dont know if making another account is allowed or not but I had to make one


At first, i couldnt open the forums (even if i was logged out), but now I am able to view the forums only if I am not logged in. I have the same problem with firefox and IE7


I have also tried deleting cookies, offline files, passwords etc but all in vain. I dont know whats wrong with my account. Since I can log in with this account and I am not having any problems, then the problem is with the forum.


Need Help

ScytheOfGrim
06-02-2008, 11:22 AM
I suggest you keep this account, seeing as it works, and asking Z to get rid of the other one...

That's what I would do, at least... >_>