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View Full Version : Help, Animus Edition Code No Download (No Spoilers)



PKSteeve
11-11-2011, 05:29 AM
I got ACR yesterday, played it a while on my missus PS3.
Today I installed it on mine, activated the UPLAY passport and that dowloaded fine (:
But, I activated my animus edition code and it accepted, but gave me no download.. so i tried activating it again, but it said code already redeemed/invalid.
Please help http://forums.ubi.com/groupee_common/emoticons/icon_frown.gif

Mr_Shade
11-11-2011, 06:05 AM
Hi there,

Was the download empty?

If it downloaded the files, then they should appear in the game, however it maybe at a certain part of the story, or in the options screen - or multiplayer section, assuming its multiplayer content.



If it did download the content and you can't access it, then you should contact Ubisoft support, just in case there is a problem.

Details are in my signature.

I will report this as well, and see if I can get you more info.

saif186
11-11-2011, 06:14 AM
If I got the game now on xbox 360 can I play or do I have to wait until 15th nov?

Mr_Shade
11-11-2011, 06:26 AM
Originally posted by saifsameh:
If I got the game now on xbox 360 can I play or do I have to wait until 15th nov? You can play now.

There is a patch coming out on release day though, so any problems you run into maybe fixed by that.

Also multiplayer may not be 100% working at present.

But that's the cost of playing the game early.


Remember no spoilers in the forum either please http://forums.ubi.com/groupee_common/emoticons/icon_wink.gif

saif186
11-11-2011, 06:32 AM
And is there any risk of getting banned

Mr_Shade
11-11-2011, 06:32 AM
Originally posted by saifsameh:
And is there any risk of getting banned No.

cwahlsten
11-11-2011, 09:30 AM
I'm having the same problem. Here's part of what I wrote to the Ubisoft Support:


Hi Ubisoft Supprt.

I have a bit of problem here. Earlier today I recieved my copy of the AC: Revelations Animus Edition which I ordered from the Ubishop. Excited to try out the game, I made all the necesary preparations, which included redeeming all the codes that came with the game.

I did it like I always do, that is going to Account Management on the PS3, and then selecting Redeem Codes. First, I entered the Uplay Passport code and everything worked as expected. Then I entered the code for the Exclusive Content (such as Vlad the Impaler Prison etc.), but I was not prompted to download anything. Instead I just got a message reading "Thank you for using the Playstation Network" or something to that degree. It was only after that which I noticed that on the back of the code slip it read that you had to redeem the code in the game, through the Extras section in the options. I of course tried this, but I only got a message about the code being invalid or already used.

So as it is I can't access the Exclusive content. I am really distressed about this as that content was part of the reason I bought the Animus Edition, and not being able to access it feels really bad. Is there someway to fix this?

Here's hoping for a quick reply... http://forums.ubi.com/images/smilies/16x16_smiley-sad.gif

SleezeRocker
11-11-2011, 09:36 AM
If the animus code is anything like the ACB collector's edition, AC2's palazzo medici codes (xxx-xxxx-xxxx-xxxx) then usually they are unlocked in the game and there is no download.

Whereas if it's a multiplayer charcater, you'll see it in the multiplayer screen, hope that helped http://forums.ubi.com/groupee_common/emoticons/icon_wink.gif

Newfiebullet03
11-11-2011, 09:52 AM
Maybe there's a activation date on the code and it only works on and after the 15th

Mr_Shade
11-11-2011, 10:11 AM
Originally posted by cwahlsten:
I'm having the same problem.

Here's hoping for a quick reply... http://forums.ubi.com/images/smilies/16x16_smiley-sad.gif

I have reported your problem to the team as well as the first posters.

Hopefully they will get back to you ASAP.

The following is just my personal opinion and may be incorrect, but is something worth suggesting.

Sometimes with PSN store, it allows you to redeem codes before the content is active, so the content may not be there at the moment.

Since the game is not officially out til the 15th, this may be what is wrong.

When it does appear your able to re download via your account management section in the PS3 menu.

This is not to say that this is what is happening, however I personally have had this before when I have had a game early.

You won't loose the content, just it's not there just yet.


I am trying to see if this is indeed the problem, or if it's something else.

As soon as I have any info, I'll post back.

Mr_Shade
11-11-2011, 11:35 AM
Quick update for everyone.


The downloadable content may not be available at present.

It will be available on the 15th.

if you have redeemed the code early, you can access the download from your account screen on the ps3 on Tuesday.

JonasD89
11-13-2011, 10:56 AM
Originally posted by PKSteeve:
I got ACR yesterday, played it a while on my missus PS3.
Today I installed it on mine, activated the UPLAY passport and that dowloaded fine (:
But, I activated my animus edition code and it accepted, but gave me no download.. so i tried activating it again, but it said code already redeemed/invalid.
Please help http://forums.ubi.com/groupee_common/emoticons/icon_frown.gif

I have the same problem ->

UPLAY pass = OK http://forums.ubi.com/groupee_common/emoticons/icon_smile.gif

Collector's Edition = code OK, but no download. retried again = code already redeemed/invalid

-----

PSN Store history = only UPLAY pass available

PSN account management/service's = AC R Collectors Edition visible, but nowhere can donwload


please help...

Mr_Shade
11-13-2011, 11:12 AM
As posted, some downloads my not be available until the 15th, so please try to re download again on the 15th.

If its still not available then you will have to contact support.

roostersrule2
11-13-2011, 02:45 PM
Originally posted by Mr_Shade:
As posted, some downloads my not be available until the 15th, so please try to re download again on the 15th.

If its still not available then you will have to contact support. When you say the 15th is that using a particular time zone that is released or will it be released at different times to suit different countries.

Sarki_666
11-15-2011, 12:24 AM
just experienced the same problem as of right now it is 5:22pm on Tuesday the 15th i fail to see why at this stage why we have to wait for it to be realeased in America before they release it on the Australian psn.

LordWolv
11-15-2011, 12:29 AM
This is why I like getting my game on or after the release date. Although I feel Ubi are being very risky finishing development on the release date, I respect that and let them finish their job...

Sarki_666
11-15-2011, 02:09 AM
update

foranyone wondering you don't actually download it once you put in the code it just unlocks

Mr_Shade
11-15-2011, 03:54 AM
Here is a support FAQ which shows the location of all of the content:

http://ubisoft.custhelp.com/ap.../15786/p/1483%2C2355 (http://ubisoft.custhelp.com/app/answers/detail/a_id/15786/p/1483%2C2355)

vash2891
11-14-2012, 09:25 PM
I'm having the same problem. Here's part of what I wrote to the Ubisoft Support:



Here's hoping for a quick reply... http://forums.ubi.com/images/smilies/16x16_smiley-sad.gif

hi dude what did you do to make it works...i just did the same think i redeem it on psn but later i saw it should redeem via in game...im frustrated right now lol....help me pls tnx

vash2891
11-14-2012, 09:39 PM
hi dude it happened to me the same it happened to you i redeem it on psn but later saw it was to be redeem in game....what did you do to make it works??? on my download list on ps3 i cant find the animus edition content download...pls help me bro...tnx