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MrBones_187
05-25-2019, 04:46 PM
Does anybody else have an issue with the challenges not properly loading? Everytime I try to do a challenge its says info not retrieved properly and gives me the roach error code. Its been this way for around 2 weeks now an its knocking me out of completing a ubiclub weekly challenge.any help would be greatly appreciated.

UbiCosmos
05-25-2019, 11:48 PM
Hello MrBones_187,

Have you verified that your Internet connection is working properly? Please feel free to reach out to our Support Team (https://support.ubi.com/en-US) and they will do the best they can to assist you. :)

FrozenWaterfall
05-25-2019, 11:52 PM
Hello MrBones_187,

Have you verified that your Internet connection is working properly? Please feel free to reach out to our Support Team (https://support.ubi.com/en-US) and they will do the best they can to assist you. :)

Hello UbiCosmos,

This is a known issue with the game. It has nothing to do with the user, and is entirely a bug within the game. It has been a problem since release. Hopefully the dev team are working on it. :)

Here is the main forum post on it - https://forums.ubi.com/showthread.php/2002538-Broken-challenger/

UbiCosmos
05-26-2019, 11:27 PM
Hello UbiCosmos,

This is a known issue with the game. It has nothing to do with the user, and is entirely a bug within the game. It has been a problem since release. Hopefully the dev team are working on it. :)

Here is the main forum post on it - https://forums.ubi.com/showthread.php/2002538-Broken-challenger/

Hello FrozenWaterfall,

Thank you very much for letting me know it has been reported previously! :) I am going to move this to the Support forum, so our Support Team can investigate further.