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View Full Version : PC Question ACU crash problem plz help me to fix



xDDBigTrap
04-20-2019, 05:36 AM
personal information retracted.
https://www.youtube.com/watch?v=MnPzNoFiwPg&feature=youtu.be
I played ACU a few months ago, my pc got a problem and i had to reinstall it.After that i install ACU to continue play (I am playing sequence7 memory 2) and it GET a crash, after Ubisoft intro and Nvidia intro,.. it comes to screen"press any key" i press and it come to main menu and i get crash.I try every thing i read in google to fix ,reset my window,reinstall game,... but don't have result.I really like ACU so much, please help me to fix it :((
i recorded the crash and i pined the youtube link

UbiCosmos
04-21-2019, 12:25 AM
Hello xDDBigTrap,

Welcome to our forums! :) Please reach out to our Support Team (https://support.ubi.com/en-US) so they can assist you directly with this.

Also, please for your safety, make sure not to share your personal information with others (email address, etc) here publicly on the forums. I went ahead and edited your OP for you! :)