View Full Version : Closed Beta Helmet Gone

04-01-2019, 08:58 PM
Ive not had any issues with gear up until recently.

I would equip my closed beta helmet and when Id log back on it would be replaced with the basic helmet. So I would re-equip it and it would happen again.

Now today the helmet has completely disappeared from my inventory.

Can I have it back please?

04-11-2019, 02:23 PM
Hey, are you still experiencing this issue?

If your closed beta helmet is missing, please create a support ticket here: https://support.ubi.com/

We would need an image to show the helmet is missing from your inventory, then we can escalate it to the Trials Rising team to determine what has happened.