PDA

View Full Version : Ubi Club problems - can't login on PC and app doesn't recognize I signed in on Switch



LSP84
03-04-2019, 11:18 AM
I've tried several computers, several browsers, mobile, VPN, followed your own guide on how to get it to work (amazing you need to have a page on how to get your site to work) and nothing. It's always just loading for me.

I've tried the app but there is stuff that can only be downloaded from the site, not just bought on the app and then used in game.

Also, the app says I need to start my game and link my Ubisoft account to access weekly challenges... I have linked it on the Switch. The app knows how many hours ago I played, how many quests I've performed, etc, but it still won't let me see the challenges.

Any ideas? Submitted a ticket but that went nowhere.

UbiSailorScout
03-10-2019, 12:00 AM
Hi LSP84! Can you clarify if you are still having this issue? What region are you contacting us from?

madaxx01
05-15-2019, 12:14 PM
I'm having the same issue can't log in to my Ubisoft account from the Nintendo switch. I'm using the swtich from the Virginia area in the US.

UbiSailorScout
05-23-2019, 09:00 PM
Hi madaxx01! What error code are you getting?