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View Full Version : Targert exclusive ship wont appear in game



ALPHA GAROU
12-05-2018, 01:42 AM
I purchased the digital deluxe version for all the available parts. I bought the controller mount and the target exclusive ship. I connected everything and nothing appeared.
Help?

UbiSailorScout
12-05-2018, 07:45 PM
Hi ALPHA GAROU! Welcome to the forums. Please follow this FAQ (https://support.ubi.com/en-US/faqs/000037791) for troubleshooting assistance to see if it may be an issue with the mount or the toys itself.

ALPHA GAROU
12-06-2018, 08:10 PM
I followed the steps to reboot the controller as per the FAQ. Nothing changed. Neither the ship nor pilot appeared when plugged in.

UbiSailorScout
12-06-2018, 08:53 PM
Are you able to provide a video showing this issue and the troubleshooting steps as well?

ALPHA GAROU
12-07-2018, 05:50 AM
I don't even know how to take a video from my xbox and post it here, let alone show a video of nothing happening. I start the game, connect the controller connector. Plug in the pilot - nothing. Attach the ship - nothing. Connect the wings or weapon - nothing. I can still change the digital parts with the real ship attached. The exclusive ship and weapon don't even show up in the inventory.

UbiSailorScout
12-07-2018, 07:44 PM
You may want to reach out to our Replacements department (https://support.ubi.com/faqs/000035664) in case you have a faulty mount.