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View Full Version : Photo mode website stuck on "Loading Photos"



TheNoseKnows
11-01-2018, 07:58 PM
I can view other people's uploaded screenshots when not logged into my Uplay account,but as soon as I log in, the site hides all the screenshots from me and gives me a "Loading Photos" message that never ends. I can't access anybody screenshots, including my own.

I've tried to use the site on Firefox, Chrome, and Edge but they all get stuck on "Loading Photos". Is anybody else experiencing this issue, and how do I fix it?

UbiSnout
11-02-2018, 12:46 AM
I can view other people's uploaded screenshots when not logged into my Uplay account,but as soon as I log in, the site hides all the screenshots from me and gives me a "Loading Photos" message that never ends. I can't access anybody screenshots, including my own.

I've tried to use the site on Firefox, Chrome, and Edge but they all get stuck on "Loading Photos". Is anybody else experiencing this issue, and how do I fix it?
Hello TheNoseKnows! Thanks for reporting this issue. Have you updated all your browsers and drivers? Have you tried logging on your phone? If you are still experiencing issues viewing the photos feel free to contact support here. (https://support.ubi.com/en-US)

We also feature a thread for sharing pictures from Odyssey here. (https://forums.ubi.com/showthread.php/1941922-Assassin-s-Creed-Odyssey-Photo-Mode-Thread) Feel free to join with your best shots. :)

TheNoseKnows
11-02-2018, 01:29 AM
I run into the same issue when I use my phone. Using the photo mode site works fine when not logged in, but as soon as I log in, the page gets stuck on "Loading Photos". For me, the site's broken on three separate desktop browers as well as Android Chrome, and the only thing in common with all of them is that it only stops working when I am logged into my account.

EDIT: This is my gallery link: https://assassinscreed.ubisoft.com/game/en-us/photo-mode/?sharegallery=true&username=TheNoseKnows&userid=3a4461ef-77ce-46cb-bba6-910b71d4c4c5&platform=uplay&game=origins Is anybody able to access it?

kazzyp59
11-02-2018, 05:33 AM
I am having the same issue as you, i can look at the photos fine until i actually login, once i login all the photos disappear and i get 'Loading Photos'. I use chrome but even tried it on Edge (internet explorer) and had no luck at all. I have cleared both caches and cookies and it has done nothing. It is a little frustrating.

justjane0829
11-02-2018, 05:17 PM
Same here, It's been since yesterday for me.

TheNoseKnows
11-04-2018, 12:57 AM
I'm no longer experiencing this issue. Something must've been fixed on Ubisoft's end, because nothing I tried worked.