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Grue_
04-18-2005, 09:28 AM
This is a genuine message sent to me 10 minutes ago by one of our cutomers:

"Seeboard need to switch our electricity off for 2 hours to do some work on our meter €" how does this effect our server and remote access?

Can you let me know?

Thanks

David"

I've been in the job 19 years and that's the best laugh I've ever had http://forums.ubi.com/images/smilies/16x16_smiley-very-happy.gif

Grue_
04-18-2005, 09:28 AM
This is a genuine message sent to me 10 minutes ago by one of our cutomers:

"Seeboard need to switch our electricity off for 2 hours to do some work on our meter €" how does this effect our server and remote access?

Can you let me know?

Thanks

David"

I've been in the job 19 years and that's the best laugh I've ever had http://forums.ubi.com/images/smilies/16x16_smiley-very-happy.gif

Nubarus
04-18-2005, 10:17 AM
19 years and this is the best you had?

I worked as a helpdesk employee for about 6 years but it didn't really ring my bell so I went back to welding but I have had plenty of stupid questions/remarks that are far worse then this one.

Just of the top of my head that will most likely stay in there for the rest of my life was this guy who called for a female colleague to ask for assistance with her laptop that wasn't working anymore.
At that time I was working for the Philips Global Services department so this guy dailed the wrong number and needed to call the Desktop Support department because it was a desktop issue, so I informed him accordingly and before he could say something stupid I hung up because he started to do the yeah, uhhmmm uhmmm thing.
He must have had a re-dail phone because just a few seconds later I got another call and it was the same dude who then said in a rather sarcastic way: "Yes, did I just talk to you? I was about to call desktop support but then I realized that she is not using a desktop but a laptop so you should help her since it cannot be a desktop issue"

I went like, "Okay.....where is this laptop now?"
He says, "Well, on her lap ofcource" (With a smart tone in his voice)
I said "Okay, can you place the laptop on a desk please?"
She put the laptop on a desk so I asked "Does it work now?"
He says "No, ofcource not!!"

I said, "Ok, then it's a desktop issue now so you should call desktop support for that, have a nice day sir.

Hung up again and took a 10 minute break.

What a bozo.... http://forums.ubi.com/images/smilies/34.gif

ytareh
04-18-2005, 11:06 AM
True Story!Woman walks into a bicycle shop and explains that she found a bike in old family shed or something and that tyres are inflated etc but 'cant get it to work'.Reason:No chain on bike!!!Also I presume most have heard the now legendary one about the woman (sorry Il2/PF girls!) who rung in a pc tech helpline explaining that her 'retractable cupholder' (cd drive)had broken ....!!!!

BBB_Hyperion
04-18-2005, 11:08 AM
<BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR>Originally posted by Grue_:
This is a genuine message sent to me 10 minutes ago by one of our cutomers:

"Seeboard need to switch our electricity off for 2 hours to do some work on our meter €" how does this effect our server and remote access?

Can you let me know?

Thanks

David"

I've been in the job 19 years and that's the best laugh I've ever had http://forums.ubi.com/images/smilies/16x16_smiley-very-happy.gif <HR></BLOCKQUOTE>

Hmm thats a valid question . Here we have backup systems running up on powerfailure batteries holding for 6 to 7 hours for example. So remote access is possible and company is not out of business then. But surely depends on how important the server and remote access is.

Grue_
04-18-2005, 11:10 AM
Well maybe not the best....

There was the British Telecom engineer who managed to shut down a major London based communication company's comms room by lifting the perspex flap that said "Emergency Power Shut Off" and pressing the button whilst trying to open the door...

Waldo.Pepper
04-18-2005, 03:57 PM
THE BEST.


http://chroniclesofgeorge.nanc.com/

zjulik
04-18-2005, 04:29 PM
...and http://rinkworks.com/stupid/

Skarphol
04-19-2005, 05:10 AM
I was on a cruise in the Mediterranian on my honeymoon, and among other information I found in a folder in my cabin was a listing of the stupidest quiestions the informationdesk on board had got. The winner was this:
Passenger calling from cabin: "I seem to be unable to find the way out of my cabin!"
Information: "Are you in your cabin, and can't find the way uot of you cabin?"
Passenger: "Yes!"
Informatiom: "There are two doors in your cabin. One of them leads to the bathroom."
Passenger: "Yes, I found that one!"
Information: "Then it is the other door!"
Passenger: "But it has a sign on the doorhandle saying 'Please do not disturb'!"

Number 2 and 3 on the list wasn't too bad either...
Skarphol

x6BL_Brando
04-19-2005, 05:38 AM
Great stories! http://forums.ubi.com/groupee_common/emoticons/icon_biggrin.gif

The simplest can, indeed, often be the best http://forums.ubi.com/groupee_common/emoticons/icon_smile.gif Mine is the tetchy phonecall I received from a client who had just picked up his rig in the morning, something like this: (they're always similar!)
"Hey, this computer you made doesn't work!"

Never mind that he's seen the thing running fully OK just a couple of hours beforehand......it's not working for him, so it just has to be my fault http://forums.ubi.com/groupee_common/emoticons/icon_rolleyes.gif It goes on:
"I've connected into my network and everything, it just won't boot!"

He's getting angrier, but realisation has dawned at my end....so I ask him to open the case (a Chieftec Scorpio, so it's easy) and check for a red light on the mobo:

"Even that's not working!" comes the disgruntled reply. So I suggest he has a look to see if the wall switch is on..........:

"........&lt;sound of Windows starting up&gt;........." I very gently laid the phone back on its hook and http://forums.ubi.com/images/smilies/88.gif

VV_Holdenb
04-19-2005, 07:59 AM
a sad but true story http://forums.ubi.com/groupee_common/emoticons/icon_rolleyes.gif

A friend€s client called to say that data was lost from floppy disk each night on doing back ups of work. Curious my friend sat with the client backing up data. Data backed up on diskette fine. Client then says thanks and goes and puts the disk €œaway€ by fixing it to office fridge with a fridge magnet.

Ankanor
04-19-2005, 08:02 AM
I 've always had laughed hard at such talks, but he're what happened to me a few weeks ago:

Ok, so a friend of mine got an XP Media center edition(beta) and tried installing it but he had no drivers for his card - All in wonder ATi. So he tells me "do you want to try it?" I was sceptical because at the time I only knew his card "couldn't support the Media Center" and my card was even older but we gave it a try anyway. After formatting my PC and installing and configuring averything, I used the party mode and played a song. No Sound. Restart. Media player. No sound. WTF? I try again. No sound. @#$#%@^TEG^%$%@# Media Center! #@$@#$#@$@#%^%&$%&&^$%&$%& Windows!!! http://forums.ubi.com/groupee_common/emoticons/icon_mad.gif I started plugging the Mic in and I blushed. http://forums.ubi.com/images/smilies/1072.gif The Surround system was on, but not in http://forums.ubi.com/images/smilies/88.gif http://forums.ubi.com/images/smilies/35.gif