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poppakristof
09-19-2018, 11:53 PM
Ubisoft Support,
I sent in case # 06893746 on 9/1/18 to cancel an order. I received just 1 response on 9/7 and nothing since. No movement or response is very unprofessional and unacceptable. Please resolve this ASAP.
Contact me via the case.
Thank you

Tonza10
09-20-2018, 08:47 AM
I have similar issue, been waiting for answer to my preorder cancellation ticket for a week now...

Righteous Angel
09-20-2018, 02:02 PM
Same here appalling customer service.

UbiChrisMANG
09-20-2018, 06:14 PM
Ubisoft Support,
I sent in case # 06893746 on 9/1/18 to cancel an order. I received just 1 response on 9/7 and nothing since. No movement or response is very unprofessional and unacceptable. Please resolve this ASAP.
Contact me via the case.
Thank you

Hello poppakristof! I have sent an inquiry to Support asking for a status update on your case. I will private message you when I hear back from them.

ALL OTHERS: if you have similar open cases you are waiting on for more than several business days please private message me your ticket numbers and I will try to get a status update for you as well.