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ElDoodz
07-07-2018, 03:33 AM
Have had the game for a week and it constantly freezes and crashes.

Will happen at random times.

Game can not have software closed or restart system.

I must perform a hard power down.

I returned my first physical copy and got a new one. Still having same results.

Updated both system and game software.

Any other ideas??

Playing Mario Odyssey without issue.

UbiChrisMANG
07-07-2018, 06:11 PM
Hello ElDoodz, welcome! Our Support team might be able to get to the bottom of this crashing issue for you. You can reach out to them for help here:

If you would like to submit a Support Ticket for help you can do so here:
https://support.ubi.com

You can also reach out to our Facebook and Twitter Support pages here:
https://www.facebook.com/UbisoftSupport/
https://twitter.com/UbisoftSupport

ErikHoll
08-02-2018, 09:12 AM
Thank you very much for the links!