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AMDRYZEN2990X
07-03-2018, 03:36 PM
I used to play the crew2 all the time, but I lent it to my friend this afternoon. he played a game and then popped up the error code. like 3_1b723e2a_10 or 3_d324f4bb_10.when I returned to my home, I boarded the crew2 and popped up the error code to contact customer service. however, I had been connected to the server all the time and played normally before. I lent my friend a game, no matter how I went up again. These two kinds of error codes will pop up. please let me play, or I will buy them for nothing.Maybe I was ban?I can use my life guarantee I DONT USE MODDOD AND HACKER.I am pool man,pleace.THE CREW2 FATHER

ubi--unicorn
07-03-2018, 07:18 PM
Hi AMDRYZEN2990X, please try these steps (http://ubi.li/5jp7d) and see if they help with this issue. If you need further troubleshooting, please create a ticket (http://ubi.li/dzqpu) with your MSINFO and DXDIAG files (http://ubi.li/gsv9e) and a screenshot of your forwarded ports. (http://ubi.li/8emda) Thanks!

AMDRYZEN2990X
07-04-2018, 04:26 AM
I used to be able to play the crew2 all the time, but after I played the crew2 at my friend's place, I couldn't go home again. I always had the error code of 3 _ 1b 723 e2a _ 10. what I could have played normally was not a network problem or a computer problem. I just played the crew2 at my friend's place, and it became like this. I was very sad. why should I lend him to play it?

Ubi-Baron
07-04-2018, 10:00 AM
When do you get this error message? At what point does it occur in the game launching process?

Thanks