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View Full Version : Black screen on launch, no error



jeanfrgros
07-01-2018, 05:52 PM
Hello,

I am experiencing something strange:

The problem:
When I launch the game I am switched to a full-screen window that is all black with no sound and steam changes my status to "In-Game The Crew 2". After approximatively 5-10 seconds that window closes and I am back onto my Desktop, after another few seconds Steam updates my status back to "Online". No error messages whatsoever.

What I have tried:
-Updated to latest Nvidia drivers (clean install, used DDU in safe-mode to remove old ones)
-Uninstalling & Reinstalling
-Verified integrity of game files
-Running as administrator
-Running in compatibility mode (Windows 7)
-Re-installing Microsoft Visual C++ 2013 / 2017 Redistributable (x64) / (x86)

My specs:
GPU: 2x GTX 980
CPU: i7-5820K
RAM: 16GB
OS: Windows 7 64-bit

I couldn't find any similar issues through Googling...

ubi--unicorn
07-01-2018, 07:05 PM
Hey jeanfrgros, have you tried all of these steps (https://support.ubi.com/en-US/faqs/000025513/General-PC-Troubleshooting)?