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View Full Version : Can't join or add friends to crew



ilbonvicin
07-01-2018, 11:59 AM
Hello there,
I tried several times to add a friend on my crew and to join friends to his crew but when i accept the game tell me "impossible to join (#friendname#) crew" and he see this message " ilbonvicin (me) declined the invite ". WTF. This happens on me with every friends. Another thing : when he invite me the invite arrive like 30-40 secs later, not at the same time. There is something to fix that ?
sry my possibly bad english and pls answer me dudes

M_Nygaard
07-01-2018, 03:15 PM
Yeah, i recently got the same issue, would be nice if someone could fix it...

ubi--unicorn
07-01-2018, 07:09 PM
Hey guys! If this happens to you, please make sure that you and the friend you can't connect to tries connection troubleshooting. (https://support.ubi.com/en-GB/faqs/000035320/Connectivity-Issues-in-The-Crew-2-On-PC-TC2/) If that doesn't help, please create a ticket (https://support.ubi.com/en-US/Cases/New) with your MSINFO and DXDIAG files (https://support.ubi.com/en-US/Faqs/Details/kA030000000emSbCAI?name=how-to-submit-dxdiag-and-msinfo-files) and a screenshot of your forwarded ports. (https://support.ubi.com/en-US/faqs/000024619) You can PM me your ticket number for further troubleshooting.