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VeloxRota
06-29-2018, 07:00 AM
Had this game pre-downloaded for days. Been up all night waiting to play and I cant even play because I got no CD key with the game. I contacted Ubisoft support an hour ago still, no response. Now I understand that they are dealing with a lot at the moment and I get everyone else is having the same problem but it still doesn't make up for the fact this shouldn't have happened. I'm going to avoid the Ubisoft games from now on. I am really not happy. :mad:

UbiGabrinth
06-29-2018, 07:12 AM
I'm sorry you are not able to play at this time, VeloxRota. We are investigating this currently, and we are working to get you playing as soon as we can.

VeloxRota
06-29-2018, 08:08 AM
If the problem gets solved, how will i find out?

Ubi-Bandicoot
06-29-2018, 10:28 AM
We're aware of an issue where some players are not able to access their Steam preorder of The Crew 2. We are working together with Steam to resolve this issue as soon as possible and we’ll continue to keep you updated here regarding the fix.

For the fastest updates, check back on our official twitter page regularly.
https://twitter.com/thecrewgame?lang=en

An update on the issue: https://twitter.com/TheCrewGame/stat...27342538223616

VeloxRota
06-29-2018, 11:01 AM
That's not an update. I've been watching the twitter and all that's happening is ubi and crew retweeting each others posts. rather there be told nothing can be done than lied to :mad:

Ubi-Bandicoot
06-29-2018, 12:22 PM
The Steam key activation issue should now be resolved, and affected players should be able to launch the game. A Steam restart might be necessary. Thank you for your patience.