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XcyiouS
06-26-2018, 06:20 PM
Hi, ever since i tried the beta and till now i have random game freezes and leading to crash/not responding. Any solutions?

CPU:
Intel Core i5-3570K
GPU:
GTX970
RAM:
16GB

ubi--unicorn
06-26-2018, 07:21 PM
Hey XcyiouS, please see if these steps (https://support.ubi.com/en-US/faqs/000025513/General-PC-Troubleshooting) help with this. If they do not, please make sure to create a ticket (https://support.ubi.com/en-US/Cases/New) with your MSINFO and DXDIAG files (https://support.ubi.com/en-US/Faqs/Details/kA030000000emSbCAI?name=how-to-submit-dxdiag-and-msinfo-files) for further troubleshooting. Thanks!

Hrafnin42
06-26-2018, 08:20 PM
I've been having random crashes aswell and it became more frequent during the day. After awhile I realised it always happened when I was near a ghost replay, so I turned off all ghost replays in Game Settings and now all is fine for me.

Ubi-Redbeard
06-27-2018, 10:14 AM
Hrafnin, thanks for confirming you managed to resolve your problem.

Moominpappa
06-27-2018, 10:19 AM
I've been having random crashes aswell and it became more frequent during the day. After awhile I realised it always happened when I was near a ghost replay, so I turned off all ghost replays in Game Settings and now all is fine for me.
I have exactly same problem. I am sent couple messages to UBI via Uplay pop up window just after crash.

Ubi-Redbeard
06-27-2018, 11:22 AM
@Moomin, can you also create a case on the support website (https://support.ubi.com/en-gb/) so we can look into this for you?

Thanks

XcyiouS
06-27-2018, 02:24 PM
Tried the '5. Disabling your background applications:' instruction, Managed to play for a longer period without crashing but ended up still crashing after it froze

Edit: Created a case/ticket awaiting replies

Moominpappa
06-27-2018, 02:42 PM
Sure I can do support case for that way also. I can repeat crash every time when using ghost and start from LA home and try first possible jump skill.

NeverHadurCar2
06-27-2018, 03:14 PM
+1 to what Moominpappa said. In LA driving to jump from the house and CTD.