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View Full Version : Extremely High Ping, Just bought game



H-7.Lemur
06-12-2018, 06:27 AM
I just got the game on pc, although I have played on Xbox before and I think it is an amazing game. The problem is that whenever I join a multiplayer game, I get absurdly high ping (1000-10000) and it makes the game unplayable. I would like to know if there is a fix for it because if there isn't I may have to refund the game. Thanks in advance.

ubi--unicorn
06-12-2018, 02:42 PM
Hey PinkLemur, first, double check your datacenter, and change it (https://support.ubi.com/en-US/Faqs/000024723/Rainbow-Six-Siege-Manual-Datacenter-Selection)if it's not on the correct one. If that's not the issue, I recommend trying these steps (http://ubi.li/232ru) and seeing if they help. If they don't help, please create a ticket (https://support.ubi.com/en-US/Cases/New) with your MSINFO and DXDIAG files (https://support.ubi.com/en-US/Faqs/Details/kA030000000emSbCAI?name=how-to-submit-dxdiag-and-msinfo-files) and a screenshot of your forwarded ports. (https://support.ubi.com/en-US/faqs/000024619)