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View Full Version : Game freezing without error message.



vaunas
05-19-2018, 04:42 PM
I'm not too sure if this is the right place to post this. I've been getting this bug since about 3/4 of the way through season 5. After playing the game for about 5-10 mins, the sound will cut out and a few seconds later the game freezes and I get no error message.

I've tried reinstalling, deleting temp files, updating drivers, making sure the game has a primary graphics card, lowering graphics settings, tuning v-synch etc. Nothing has worked and I can't really enjoy the game. Has anyone experienced a similar bug or have any suggestions for me?

UbiJurassic
05-19-2018, 07:46 PM
I can't say I've seen any similar reports to the problem you're having. I'd recommend reaching out to the support team (https://support.ubi.com/) and sending them your system and game files (https://support.ubi.com/en-US/Faqs/Details/kA030000000emSbCAI?name=how-to-submit-dxdiag-and-msinfo-files)so they can look into any potential issues that are occurring and help troubleshoot them.