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View Full Version : Question PC Trying to buy Helix credits in Syndicate TOOK AWAY all my credits instead!



maldrona
04-01-2018, 07:31 PM
I finished "Origins" and loved it so decided to play Syndicate. All was going great until Level 4 when I decided to buy some additional Helix credits. As soon as I did, my balance went to ZERO instead of the few hundred I already had. Now all I get is a "Cannot connect..." error when trying to go anything related to Helix credits, though I can play the game just fine.

Here's what I've tried to fix it:

1. Reboot computer and restart game DIDN'T WORK
2. Reboot router, cable modem, computer and restart game DIDN'T WORK
3. Flush DNS, Reboot router, cable modem, computer and restart game DIDN'T WORK
4. Install game on a completely different PC. The first time I logged in to the game, I saw all my Helix credits, including the ones I just bought, but as soon as I tried to purchase some in-game currency the balance dropped to zero and the "Cannot connect" error started again.

Any ideas how to fix this? I'm feeling a bit ripped off and upset right now.

Thanks!

PS: Having no trouble with Helix credits in Origins, but I've finished that game so don't want to spend the credits there.