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Archeun
02-06-2018, 10:32 PM
I'm seeing lag spikes when fighting specific people in fights. Not all the opponents; only certain ones and often when you're beating them down.

What and where can we report these individuals? It's literally happening at least every 2-3 games. What type of evidence do we need to provide? Videos?

Is there actually a way for Ubisoft to verify that an individual is doing it?

I know it's not my connection. I have a 1Gb connection that runs 800-900Mb download on average and 700-800Mb upload.

This has become a real issue I've noticed in the last 3 weeks or so. I know it's not only me either as I am seeing many complaints from players.

bob333e
02-06-2018, 10:35 PM
I went through this. I'll link you to the thread where a Ubi representative provided me with a link:

https://forums.ubi.com/showthread.php/1821044-Thank-you-for-the-swift-server-maintenance!

You gotta contact Support, submit a ticket/case, and yeah you need evidence videos. Make them 'unlisted' on YouTube rather than 'public', to minimize chances of the person being reported haphazardly finding out who reported him.

Just... mind their autobot answers, when they reply to you. Support cannot force details out of the investigation team (Support and investigation are two different teams). Investigation team won't send you any details.

Archeun
02-06-2018, 10:36 PM
Thanks Fady117.

UbiInsulin
02-06-2018, 10:56 PM
I went through this. I'll link you to the thread where a Ubi representative provided me with a link:

https://forums.ubi.com/showthread.php/1821044-Thank-you-for-the-swift-server-maintenance!

You gotta contact Support, submit a ticket/case, and yeah you need evidence videos. Make them 'unlisted' on YouTube rather than 'public', to minimize chances of the person being reported haphazardly finding out who reported him.

Just... mind their autobot answers, when they reply to you. Support cannot force details out of the investigation team (Support and investigation are two different teams). Investigation team won't send you any details.

Thanks Fady. Our reporting process is also outlined here (https://support.ubi.com/en-US/faqs/000026238/For-Honor-How-do-I-report-a-Player-FH-PC-XB1-PS4). The support team cannot provide the details of the investigation (i.e. any resulting action against the reported user's account), but they will look carefully at anything you guys send their way.

Also, here's the unofficial Reddit recap (https://www.reddit.com/r/forhonor/comments/7ukvho/warriors_den_recap_for_feb_1st_2018_highlander/) of the last Warrior's Den, where we went into detail on the impending changes to the in-game reporting system.

bob333e
02-06-2018, 11:00 PM
Thanks Fady. Our reporting process is also outlined here (https://support.ubi.com/en-US/faqs/000026238/For-Honor-How-do-I-report-a-Player-FH-PC-XB1-PS4). The support team cannot provide the details of the investigation (i.e. any resulting action against the reported user's account), but they will look carefully at anything you guys send their way.

Also, here's the unofficial Reddit recap (https://www.reddit.com/r/forhonor/comments/7ukvho/warriors_den_recap_for_feb_1st_2018_highlander/) of the last Warrior's Den, where we went into detail on the impending changes to the in-game reporting system.

Happy to help. I hate lagswitchers with a deep hatred and contempt. I've grown accustomed to seeing them from Dark Souls PvP, but in For Honor it's way worse. For Honor is a millisecond-reaction game.

Thanks for the reminder about what they said in the Den. Although most of that is for AFK reporting; lagswitchers and connection throttlers / exploiters are a more difficult case because they require more investigation of evidence. AFK is pretty obvious by comparison.

And yeah, I don't like that the investigation team won't say a word to someone who submitted a report, but I digress; I know little of the internal workings of the company. It might be for the better that they don't communicate with the players.