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nufrancis
12-14-2017, 09:08 AM
I've Been Watching this forum since March.

Since then, the forum already revamp its design and several mods been moved to other projects.

From design and features this forum is inferior to other developer. I also play Titanfall and Overwatch. Respawn and Blizzard did a very good job at maintaining their forum. The worse thing in this forum is the SPAM. Its getting worse and worse. Now its hard to keep track of important thread. 80% of the front page is full of this SPAM

You guys can check Blizzard and Respawn forum. NO SPAM AT ALL in their forum. Blizzard has a very good security for their forum, not all members can post/reply. Only the one who purchase the game and link their account with their network can use full features of the forum. In the other hand Respawn did not have this kind of security but still they can keep their forum clean of Spam plus they also keep tab of double posting. Please use their forum as your benchmark for improvement.

I believe not just me that annoyed by the countless SPAM.

Alustar.
12-14-2017, 10:27 AM
I'm disgusted with how poorly this forum is moderated, especially after Noty got moved you another forum. That right there was a moderater is a model of what others should be doing and it showed. He was always present on the forums daily, even going so far as to clear out the spam. His presence is sorely missed as they have yet to have anyone step up and fill the vacancy left.

Anarnam
12-14-2017, 10:31 AM
Blizzard did a good job because you can't post on certain forums if you do not own license (+you are not in certain region of the world) - World of Warcraft EU allows you to post only on EU website.

Simple - allow people to post on forum only if you own the game. Make one subforum for those who are new/wonder if the game is worth buying/for free weekend players.

Mystery solved! Can I get a medal for it?

Alustar.
12-14-2017, 10:37 AM
Also if it weren't for players like CandleintheDark and Knight_Raime and Archo_Vax the player base would be widely devoid of any relevant knowledge we currently have.

Playing_Mantis
12-14-2017, 10:43 AM
Yea whats up with all the call girl spam posts?? this is ridiculous!

Tyrjo
12-14-2017, 12:24 PM
It is indeed pretty embarrassing for a AAA game company not being able to get rid of spam like this on their official forum.

Knight_Raime
12-14-2017, 12:52 PM
I'm disgusted with how poorly this forum is moderated, especially after Noty got moved you another forum. That right there was a moderater is a model of what others should be doing and it showed. He was always present on the forums daily, even going so far as to clear out the spam. His presence is sorely missed as they have yet to have anyone step up and fill the vacancy left.

I wasn't even aware that Noty got moved. They really should just higher more moderators.
The site I moderate for has several threads for a few games and single threads for other games along with general discussion/off topic threads.
We probably have maybe 10-12 mods at most and keep the forums and even the wiki's relatively clean of things.

But perhaps things are harder since Ubisoft is a major company with several triple A titles. So they might get hit harder by spam. dunno.

EDIT: appreciate the shout out as well.
I know I don't post here nearly as much as I used to. But I still try to be helpful.
Really candle should be the one with the most praise.

Dude is nearly always on top of every warriors den and info from the main reddit along with keeping cool and being in nearly all relevant arguments at the time.

bob333e
12-14-2017, 04:17 PM
I'm disgusted with how poorly this forum is moderated, especially after Noty got moved you another forum. That right there was a moderater is a model of what others should be doing and it showed. He was always present on the forums daily, even going so far as to clear out the spam. His presence is sorely missed as they have yet to have anyone step up and fill the vacancy left.

Only been a month here so far, and I'll agree there are many things slipping past moderation in this forum. The damage (of any given kind) essentially gets done before it is finally dealt with, but damage has already been done nonetheless. Whether spamming, trolling, flaming, useless threads, useless bumping, name-calling, personal targeting, etc. Most importantly, people who go disrespect the mods and reps aren't even given a temp ban or something.

I wasn't here when UbiNoty was in charge, however I do trust your judgment if a good moderator got displaced. Still, the other moderators are just as awesome. And we still have Candle, Raime, Archo-Vax, and some others. I'm just glad this place is still holding itself together.

FredEx919
12-14-2017, 05:05 PM
Not much we (mods) can do about the forums spam at the moment. It's a problem and the teams working on the forums are working on better ways to combat it. Until that happens, we'll always clear the spam as quickly as possible. Trust me when I say, we hate the spam just as much as you do. I'll see what we can do to increase the coverage for some of the other concerns you mention. As always, thanks for being here and posting up the feedback.

nufrancis
12-15-2017, 02:40 AM
I'm disgusted with how poorly this forum is moderated, especially after Noty got moved you another forum. That right there was a moderater is a model of what others should be doing and it showed. He was always present on the forums daily, even going so far as to clear out the spam. His presence is sorely missed as they have yet to have anyone step up and fill the vacancy left.

Agreed, Noty is one of the best Mod in here. He almost always reply to all of the thread created. Even when someone post a thread that no one paying attention, he still reply. I missed him...

Rye.Bread.
12-15-2017, 03:58 AM
I've Been Watching this forum since March.
You guys can check Blizzard and Respawn forum. NO SPAM AT ALL in their forum. Blizzard has a very good security for their forum, not all members can post/reply. Only the one who purchase the game and link their account with their network can use full features of the forum. In the other hand Respawn did not have this kind of security but still they can keep their forum clean of Spam plus they also keep tab of double posting. Please use their forum as your benchmark for improvement.


And also block you from posting until you send them a picture of your driver's license because **** you. Yes, this happened to me and I've never gone through with that utter violation of privacy. Very unprofessional (blizzard).

I will admit though this forum is poorly maintained. The biggest problem is automated bot accounts posting advertisements.

Rye.Bread.
12-15-2017, 04:16 AM
I've Been Watching this forum since March.
You guys can check Blizzard and Respawn forum. NO SPAM AT ALL in their forum. Blizzard has a very good security for their forum, not all members can post/reply. Only the one who purchase the game and link their account with their network can use full features of the forum. In the other hand Respawn did not have this kind of security but still they can keep their forum clean of Spam plus they also keep tab of double posting. Please use their forum as your benchmark for improvement.


And also block you from posting until you send them a picture of your driver's license because **** you. Yes, this happened to me and I've never gone through with that utter violation of privacy. Very unprofessional (blizzard).

I will admit though this forum is poorly maintained. The biggest problem is automated bot accounts posting advertisements.

Tundra 793
12-15-2017, 04:20 AM
The forum has been in dire need of some TLC for months now, almost a whole year.

The spam is the number one issue. How a permanent fix for this hasn't been implemented yet boggles the mind. I'll understand one of Stephen Hawks theories before I understand that.


Not much we (mods) can do about the forums spam at the moment. It's a problem and the teams working on the forums are working on better ways to combat it.

It's been a problem for as long as I can remember, which is like 8-9 months. I wish there was a nicer way to put this, but if your teams haven't found a fix for it in almost a year, you need to get a better team. Why not ask Blizzard, or any other developer who don't have this problem how they're doing it?
At least once a day, the forum is largely unintelligible due to the excessive amounts of spam. It's unacceptable. Either implement stricter post requirements, or appoint volunteers from the community to act just as weed whackers for the spam.

I mean seriously Fred, just kick down your bosses door tomorrow and staple suggestions to his forehead until he does something. It's not like the stuff the community's been suggesting for almost a year are at all difficult to implement for a company like Ubisoft.

Aside from the spam, I've felt for a while like the developers overlook the forum in favor of the For Honor Reddit. The only time I remember Pope showing up was when Archo made his Lore thread, well deserved sure, but compared to how much he frequents Reddit, it makes me at least, feel rather overlooked considering we post memes, suggestions and ideas just as much here.

Noty's example of community management was also a highlight for the members here. Noty wouldn't just post to answer questions, but sometimes participate in conversations just like any other member would. It gives a nice sense of community and familarity when moderators and community managers don't just chip in for Q&As, announcements or enforcing the rules.


Yea whats up with all the call girl spam posts?? this is ridiculous!

The posts themselves are annoying. And to be honest, most of those girls aren't even that good.

ChampionRuby50g
12-15-2017, 04:51 AM
The forum has been in dire need of some TLC for months now, almost a whole year.

The spam is the number one issue. How a permanent fix for this hasn't been implemented yet boggles the mind. I'll understand one of Stephen Hawks theories before I understand that.



It's been a problem for as long as I can remember, which is like 8-9 months. I wish there was a nicer way to put this, but if your teams haven't found a fix for it in almost a year, you need to get a better team. Why not ask Blizzard, or any other developer who don't have this problem how they're doing it?
At least once a day, the forum is largely unintelligible due to the excessive amounts of spam. It's unacceptable. Either implement stricter post requirements, or appoint volunteers from the community to act just as weed whackers for the spam.

I mean seriously Fred, just kick down your bosses door tomorrow and staple suggestions to his forehead until he does something. It's not like the stuff the community's been suggesting for almost a year are at all difficult to implement for a company like Ubisoft.

Aside from the spam, I've felt for a while like the developers overlook the forum in favor of the For Honor Reddit. The only time I remember Pope showing up was when Archo made his Lore thread, well deserved sure, but compared to how much he frequents Reddit, it makes me at least, feel rather overlooked considering we post memes, suggestions and ideas just as much here.

Noty's example of community management was also a highlight for the members here. Noty wouldn't just post to answer questions, but sometimes participate in conversations just like any other member would. It gives a nice sense of community and familarity when moderators and community managers don't just chip in for Q&As, announcements or enforcing the rules.



The posts themselves are annoying. And to be honest, most of those girls aren't even that good.

You said everything I was going to say but In a much friendlier way. Good work on capturing most of the communities feelings into a well written comment. Last night on my break I even quickly looked up anti spam combat and found plenty of advice there. If I could do that in 15 minutes, what has a multi-billion dollar company been doing for the past year? It's nothing but sheer laziness and it is very unprofessional. No company or website should let itself drop to this standard.

I can say that it is also definetly more than at one point in the day. I wake up at 5-6am for work, (not gonna convert times sorry) and the there is always a few posts of spam. Fast forward a few hours, usually isn't any but recently it's been trickling in. Then in the middle of my day it's everywhere, gets deleted and just keeps coming. Few times I've been up late, which I assume is usually prime time in user activity here as my 2am is US and Europe middayish (I guess) there is still spam.

I did see a while ago a user suggest something that may have been outrageous, but something I'm now starting to believe myself. There is more to this spam that meets the eye. This user suggested that the spam links are paying Ubisoft to allow their rubbish to be basically advertised onto the website. I don't know if this is true, or even feasible, but it honestly would not surprise me if Ubisoft is benefiting from this somehow, considering how long it's been in play.

Tundra 793
12-15-2017, 05:33 AM
You said everything I was going to say but In a much friendlier way.

Well I'm kinda sloshed on gin and beer at the moment so that mellows me out a bit. It did take some restraint to not get more, lets say feisty in making my point, because almost 10 months of this **** is enough to push anyone to the brink.


I don't know if this is true, or even feasible, but it honestly would not surprise me if Ubisoft is benefiting from this somehow, considering how long it's been in play.

If all those Dubai call girl companies are paying off Ubisoft, the rest of us should at least get discounts for every 10 Steel packs we buy.

Butcherbird59
12-15-2017, 07:01 AM
....
I will admit though this forum is poorly maintained. The biggest problem is automated bot accounts posting advertisements.

if it's really robots...
It just needs a post captcha and the robots can't post any more - very simple, very effective!

ChampionRuby50g
12-15-2017, 08:35 AM
Well I'm kinda sloshed on gin and beer at the moment so that mellows me out a bit. It did take some restraint to not get more, lets say feisty in making my point, because almost 10 months of this **** is enough to push anyone to the brink.



If all those Dubai call girl companies are paying off Ubisoft, the rest of us should at least get discounts for every 10 Steel packs we buy.

Just got home after another 12 hour day, so I'll be joining you on the sloshed side with a double strength bourbon and whisky, as I settle in for the most recent episode of Vikings.

Discounts? I demand free champion status for a year with free 2000 steal every 2 weeks. Oh wait, we have community orders for that ;)

guor6800
12-15-2017, 09:55 AM
Cmon guys at least look at the bright side of things. We can easilly find cheap escorts in dubai in here so i guess its kinda a win-win situation? :p

nufrancis
12-15-2017, 11:01 AM
Cmon guys at least look at the bright side of things. We can easilly find cheap escorts in dubai in here so i guess its kinda a win-win situation? :p

LOL, now you mention it.

Anyway, Im very happy that many people paying attention to this thread. Hopefully this forum will improve soon.

Is it possible to bring this topic to Warriors Den? :p

Alustar.
12-15-2017, 02:50 PM
Not much we (mods) can do about the forums spam at the moment. It's a problem and the teams working on the forums are working on better ways to combat it. Until that happens, we'll always clear the spam as quickly as possible. Trust me when I say, we hate the spam just as much as you do. I'll see what we can do to increase the coverage for some of the other concerns you mention. As always, thanks for being here and posting up the feedback.

Ok, this is a cop out reply if I ever heard of one. I happen to know for a fact that Noty made a habit of clearing the spam as much as he could early to help alleviate the problem. I know this because I made a paying after a couple months of seeing that trend, in which Not even commented on, adding he was doing as much.
Second, not only do you have admin privileges, but you also work for a company that codes and creates games. I have a hard time believing that with as big as ubisoft is, that they don't have a staff on payroll who handles their website and forums.
The fact that it hadn't been addressed yet after 10 whole freaking months is the epitome of laziness. Further more you saying "there isn't much MODERATERS can do" is nothing more than complacency with the status quo.

The bottom line is that over the pay 4 months or more, moderater activity has declined significantly. And that's your job. Like, you get paid for that. I've come to the defense of the mid staff several times before, and this to me feels like a slap to the face.

DoctorMcBatman
12-15-2017, 03:35 PM
I believe the mods in this case. Forum moderation and forum administration are two different things. The mods are here to watch for flaming, address issues cordially, facilitate positive discussion, etc.. Moderators generally do not set back-end forum rules (like: # of posts per thread, # of threads per page, intensity/form of spam defense, the arrangement of forum's interface, etc.).

That stuff is generally left to admins/owners. And if admins/owners want joke spam defenses to increase forum registrations to fill some corporate quota (I'm extrapolating a bit here, but what's going on must be something like this), the mods can't do anything about that.

bob333e
12-15-2017, 08:06 PM
I've noticed something: the spam mails are here in General Discussion, there's barely, if any, spam in Suggestions or Community Creations, which are two other sections I also frequent in this forum.

I'll have to agree on the theory of Ubisoft being paid ad revenue with all these spam mails. It's the only logical way of explaining how spam mails survive this long and can be this abundant in the most active section of this forum.

I doubt the moderators here have anything to do with it. They would happily remove the spam if it were up to them, imo. But Ubisoft executives want ad revenue on anything that says 'Ubisoft', is my interpretation.

And yeah, moderator activity has dwindled much in the other sections. They're mostly concentrated here.

There's much we do not know. But I wouldn't directly blame the moderators with what little verified information I have.

ChampionRuby50g
12-15-2017, 10:41 PM
I've noticed something: the spam mails are here in General Discussion, there's barely, if any, spam in Suggestions or Community Creations, which are two other sections I also frequent in this forum.

I'll have to agree on the theory of Ubisoft being paid ad revenue with all these spam mails. It's the only logical way of explaining how spam mails survive this long and can be this abundant in the most active section of this forum.

I doubt the moderators here have anything to do with it. They would happily remove the spam if it were up to them, imo. But Ubisoft executives want ad revenue on anything that says 'Ubisoft', is my interpretation.

And yeah, moderator activity has dwindled much in the other sections. They're mostly concentrated here.

There's much we do not know. But I wouldn't directly blame the moderators with what little verified information I have.

Agreed, that in no way is this the moderators fault. This is something that is further up the chain at Ubisoft. The fact that this is the most high profile section of the forums, meaning that most traffic actually goes through here means that more and more actual people are seeing these "ads". The more people see your ads, more money made right?

Noty's presence is missed here. As mentioned, a mod joining in on the conversation more often builds that community feeling, and makes it feel like this isn't a "us and them" situation. Not saying that other mods don't, as they all do good jobs and their presence is still appreciated. But I feel more needs to be done.

Hell, Ubisoft should pay me 5 cents per spam link I delete. I'd be more than happy to delete spam when I check the forums, on a regular basis.

bob333e
12-16-2017, 02:59 PM
Agreed, that in no way is this the moderators fault. This is something that is further up the chain at Ubisoft. The fact that this is the most high profile section of the forums, meaning that most traffic actually goes through here means that more and more actual people are seeing these "ads". The more people see your ads, more money made right?

Noty's presence is missed here. As mentioned, a mod joining in on the conversation more often builds that community feeling, and makes it feel like this isn't a "us and them" situation. Not saying that other mods don't, as they all do good jobs and their presence is still appreciated. But I feel more needs to be done.

Hell, Ubisoft should pay me 5 cents per spam link I delete. I'd be more than happy to delete spam when I check the forums, on a regular basis.


Right on. I was checking out the Rainbow Six Siege forum a while earlier. Noty is there, and is replying to almost every other thread. I kind of understand why he's missed. And you're right; it does lessen the "us and them" impact a lot further.

Also, the R6 Siege forum's main section has like 12k threads (a bit less than here), and The Division's main forum section has like 29k threads (much more than here). Yet I did not see any spam mail on either one.

Something's definitely amiss with the Discussions section of the For Honor forum.

Instead of 5cents per deleted spam, I'd opt for 25Steel per deleted spam :p on the next day you'll see everybody here rushing to delete spam mails, and it'll be the cleanest-ever forum section haha

CandleInTheDark
12-16-2017, 03:15 PM
Not much to add or debate but Noty is a she >.> I would be willing to clear links, just never put in the offer because I am an opinionated git and often in debates on the forum, lol, not certain a moderator tag assuming that would be needed is a good thing with that.


Also, the R6 Siege forum's main section has like 12k threads (a bit less than here), and The Division's main forum section has like 29k threads (much more than here). Yet I did not see any spam mail on either one.

Could that be something to do with For Honor being the first forum when you enter from the forum selection?

bob333e
12-16-2017, 03:46 PM
Not much to add or debate but Noty is a she >.>

I wasn't here when Noty was active, but I could also swear UbiInsulin is a she. Just an impression.


Could that be something to do with For Honor being the first forum when you enter from the forum selection?

Good catch, this could be it. There are no spam mails in the General section of the Ghost Recon Wildlands forum, which is right after the For Honor forum. It could be, the For Honor forum is dealing with all the $hit.
However I do also think, R6 Siege, Wildlands, and Division (being online-based multiplayer games) have bigger playerbases. Could be another reason why mods from here are getting displaced. And Ubisoft refusing to pay for more moderators to run these forums.

Yet For Honor needs the strictest moderation as it's the front-page forum here and it's receiving the bulk of the spam.

I dunno man... the further I think about it, the uglier this gets. :(

CandleInTheDark
12-16-2017, 04:07 PM
Good catch, this could be it. There are no spam mails in the General section of the Ghost Recon Wildlands forum, which is right after the For Honor forum. It could be, the For Honor forum is dealing with all the $hit.
However I do also think, R6 Siege, Wildlands, and Division (being online-based multiplayer games) have bigger playerbases. Could be another reason why mods from here are getting displaced. And Ubisoft refusing to pay for more moderators to run these forums.

Yet For Honor needs the strictest moderation as it's the front-page forum here and it's receiving the bulk of the spam.

I dunno man... the further I think about it, the uglier this gets. :(

What is more, you cannot create threads in the announcements section,so if bots are programmed to take the path of least resistance, this is the first forum on the entire site that they can post spam in.

While player base might be a thing, the other thing to consider is that the reps have very definite active hours, when I am up early for me, which is probably the time the reps are asleep, that is the time the spam gets three pages deep at times. If all of their reps are in America, it is a matter of clean up when they get here or enable others to do it.

bob333e
12-16-2017, 04:16 PM
What is more, you cannot create threads in the announcements section,so if bots are programmed to take the path of least resistance, this is the first forum on the entire site that they can post spam in.

While player base might be a thing, the other thing to consider is that the reps have very definite active hours, when I am up early for me, which is probably the time the reps are asleep, that is the time the spam gets three pages deep at times. If all of their reps are in America, it is a matter of clean up when they get here or enable others to do it.

Good thinking; likely these spam bots cannot send anything where a normal user cannot. Plus it's like they read influx of activity on each section. Since the General Discussions section has like 50x activity than Suggestions, the bots auto-redirect there.

Good point concerning timezones. I do think most of the mods are US-based. And forum moderation is likely day-based (not every day) and not all day. They should definitely look to the most entrusted users on here, like you, Tundra, Vakris, Raime, etc... and give them the ability to clear the spam whenever they log on and see some spam.

I mean, if we do not combat this spam, who will. Ubisoft won't hire extra people. They've already done a massive cash-grab scenario on For Honor, it's not like they'll invest extra $ on the forum. It's even a surprise how we waited 10 months for dedicated servers, not more than a year. (but then again, thinking about it, they could have lazily repurposed a segment of already-existing servers to For Honor, without establishing new ones. But I sincerely hope this is not true.)

I'm not sure whether the mods here would agree to have assistants; and whether said assistants would agree to do extra labor free of charge, for the sake of the forum.

I, for one, do believe that I will not linger on in Discussions if it remains poorly moderated for much longer. I'll then stick to Suggestions and Community Creations.

Vakris_One
12-16-2017, 04:18 PM
Cmon guys at least look at the bright side of things. We can easilly find cheap escorts in dubai in here so i guess its kinda a win-win situation? :p
That's why I'm here. I come for the comments and leave with a hot date in Dubai. Now, how to actually afford a ticket to Dubai.... :p

bob333e
12-16-2017, 04:20 PM
That's why I'm here. I come for the comments and leave with a hot date in Dubai. Now, how to actually afford a ticket to Dubai.... :p

Careful if she's a Nobushi ( ͡ ͜ʖ ͡)

Vakris_One
12-16-2017, 04:48 PM
Careful if she's a Nobushi ( ͡ ͜ʖ ͡)

http://i.imgur.com/4XXyy26.gif

bob333e
12-16-2017, 04:53 PM
http://i.imgur.com/4XXyy26.gif

http://geekleagueofamerica.com/wp-content/uploads/2013/07/o-STAR-TREK-THE-NEXT-GENERATION-BLOOPER-REEL-facebook.jpg

CandleInTheDark
12-16-2017, 05:36 PM
Good point concerning timezones. I do think most of the mods are US-based. And forum moderation is likely day-based (not every day) and not all day. They should definitely look to the most entrusted users on here, like you, Tundra, Vakris, Raime, etc... and give them the ability to clear the spam whenever they log on and see some spam.

I would be willing, I sometimes wake up to spam and the time it is most prevalent, when I move to nights which I am guessing is some time in February, on my days off I will still be awake at night time in US time since the alternative is shunt my bodyclock eight hours backwards and forwards every few days,four I am willing and able, eight is a stretch. My concern would be that I am pretty active when it comes to debates and the concern would be ensuring that no one sees me or anyone else helping out as speaking as 'word of ubisoft' when it comes to that.

Devils-_-legacy
12-16-2017, 05:39 PM
Maybe a system when x number of users report as spam it's hidden till a mod approves ot?

UbiJurassic
12-16-2017, 08:31 PM
Hey everyone, there's not much I can contribute that Fred hasn't already shared with you all. I want to assure you that we are working very closely with our forum team to make sure that better preventative measures are constructed to resolve the influx of spam without hindering the current user experience. We hate this spam just as much as everyone else here and are looking to ensure that it is cleared out as soon as we are able to.

bob333e
12-16-2017, 11:54 PM
I would be willing, I sometimes wake up to spam and the time it is most prevalent, when I move to nights which I am guessing is some time in February, on my days off I will still be awake at night time in US time since the alternative is shunt my bodyclock eight hours backwards and forwards every few days,four I am willing and able, eight is a stretch. My concern would be that I am pretty active when it comes to debates and the concern would be ensuring that no one sees me or anyone else helping out as speaking as 'word of ubisoft' when it comes to that.

I relate. I, too, often take part in blatant discussions at times, in an effort to maybe convince hot-headed people that they're stating wrong facts about a lot of things. Most of the time I just give up after like 4-5 comments. I wouldn't want a 'mod status' either when I do that.


Hey everyone, there's not much I can contribute that Fred hasn't already shared with you all. I want to assure you that we are working very closely with our forum team to make sure that better preventative measures are constructed to resolve the influx of spam without hindering the current user experience. We hate this spam just as much as everyone else here and are looking to ensure that it is cleared out as soon as we are able to.

Thanks for responding! Also sorry about sending bothersome PMs. It's just me wondering how this forum really works. Fairly new in interacting here.

Brologna_Xeno
12-17-2017, 12:15 AM
Like was mentioned by someone earlier, Forum accounts should be linked to Ubisoft account and can only post in a forum if you own the game.

This is how most robust MOBA providers do, Ubisoft has all the same infrastructure as they do, a player account webpage, their own launcher, everything. Seems they just need to connect the dots

CandleInTheDark
12-17-2017, 12:32 AM
Like was mentioned by someone earlier, Forum accounts should be linked to Ubisoft account and can only post in a forum if you own the game.

This is how most robust MOBA providers do, Ubisoft has all the same infrastructure as they do, a player account webpage, their own launcher, everything. Seems they just need to connect the dots

It is an interesting thought. I know if you log in on the forum, you are logged into the For Honor homepage ( http://forhonorgame.com ). Funny thing about that is if I recall, logging into that page first does not log you into the forum.

Tundra 793
12-17-2017, 09:36 AM
Hey everyone, there's not much I can contribute that Fred hasn't already shared with you all.

Before I get into it; Many thanks to you, Fred and Insulin for talking with us.

Now...


I want to assure you that we are working very closely with our forum team

How long have you been working with them? Because this ******** has been going on for months, and months on end. Probably closer to a year of the same spam **** every, single, day.
Speaking as someone without any IT/programming experience, surely it cannot be that difficult to fix a problem no other major publisher seems to have?


without hindering the current user experience.

You could literally have us scan our passports and fingerprints as security measures before every post, and still wouldn't be as much of a hinderance as the spam. I've seen the first 2-4 pages sometimes be 90-99% spam.
It's impossible to hinder our experiences any more than you're already doing through sheer inaction.


We hate this spam just as much as everyone else here and are looking to ensure that it is cleared out as soon as we are able to.

But is there any, really, any ETA of some kinda fix, no matter how big or small?

ChampionRuby50g
12-18-2017, 12:34 AM
Hey everyone, there's not much I can contribute that Fred hasn't already shared with you all. I want to assure you that we are working very closely with our forum team to make sure that better preventative measures are constructed to resolve the influx of spam without hindering the current user experience. We hate this spam just as much as everyone else here and are looking to ensure that it is cleared out as soon as we are able to.


The increasing amount of spam we've experienced over the past month or so has definitely been noticed by the team. We do have a captcha system in place, as well as a spam filter that catches a good bit of the spam, but we apologize for the spam that has gotten through. The team does their best to make sure it gets cleared out asap and will continue to do so.

You said the second quote two months ago on another thread. You admitted that it has gotten worse, but 2 months down the track we are in the same boat speaking about the exact same topic. 2 months on, and it's even worse. In that same thread you also state, along with a member, that the spam has been around since even 2015. Nothing has been done to combat it in 2 years then, so how hard and how closely are you truly working? 4 weeks ago, another thread speaking about how Ubi need to fix spam, and a member even commented saying they have installed spam filters on friends website, and for them it was a one person, 4 hour job. If they are right, what have you guys been doing for the past 2 YEARS.

Another thread, started over a month ago stating how these forums are a good representation of your company. A complete and utter mess right now.

In regards to spam on the forums, I'm sorry that this stuff gets through. As soon as we see it, we clean it up. We're not big fans of it either!

Every reply I have found is more or less, a copy and paste of previous replies. A few words changed around, but more or less the same message. It is so generic, and now has no meaning. How can we trust you guys as mods and to convey accurate information back to the team when, as you said, you've been working closely with the team but there has been no improvement in over 10 months, with the actual opposite effect. It keeps getting worse.

I woke up this morning and the entire 1st page of General Discussion was covered in spam links. I saw 2 actual threads on it. This has never happened to me before, in the past I actually could scroll through the 1st page and read every thread. Even now, a few hours on some links have been deleted, but their are still far too many. There should be 0.

As someone stated, this is the first forum when you are at the main page. If you where looking at a website and in the very first section of it all you saw was spam, it is not a very good first impression. I can imagine it would have turned many users away. This is incredibly unprofessional, and not a standard a multi billion dollar company should be at.

In 15 minutes the other day I found plenty of info on Anti-Spam. Have you guys and the team not found buckets of info on it then in 10+ months, if you have truly been working?

I have supported you guys in the past, defended you and appreciated the work you have done. But right now, you are not working well. The forum is getting worse, and it is on you guys as Mods to start fixing it. You need to rattle cages, demand your bosses to pay more attention, but just do something. Show us you actually care, and that you actually hate the spam as much as we do. Because your actions have not been showing that you care. Actions speak louder than words. Be more transparent, make a sticky thread detailing actions you are going to take, but fix the spam. Members are not gonna accept it for much longer.