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CarD_GB
11-23-2017, 12:23 AM
-I think it was 3-3: the first level where you have to escort Toadette with the box anyway.

-Was getting towards the goal.

-This was on the lower level of the stage, near the 'lone outcrop' where Ziggies first start spawning.

-Have Rabbid Mario activate Bodyguard (with weapon-absorb upgrade) to take shots from two ziggies in overwatch/villain sight, which he does, Boom Dash one of them but can't quite reach the other...

-So loop round to a pipe to the upper level, go up that and back down another pipe near it, now I CAN reach the other and boom dash him too. They're close enough that each gets hit by the other's explosion.

-Once in position, shotgun one at point blank range and the other a few squares back, I think it might kill one or both of them - maybe neither, that I can't remember. It also would have at least damaged some cover, maybe destroyed it.

-Take the shot, animation plays, then with no warning (Switch doesn't sound like it's straining) screen comes up saying 'Software Error - Software needs to close' and I'm kicked out, losing battle progress.

-If it helps, Toadette was nearby on the lower part of the level and I think inked, though not in Rabbid Mario's cone of fire. My other characters are Mario and Luigi, both some distance away on the upper level. I don't think either was in overwatch, I think both have moved. Rabbids might have been waiting to spawn next turn.

Thanks.

Ubi-KitKoumal
11-23-2017, 01:12 PM
Hey there CarD_GB,

Please, don't hesitate to reach out to our support with this type of technical issues just here (support.ubi.com/). Our teams should be able to give you a more in depth insight on the situation. :)

Cheers,

-Kit

CarD_GB
11-24-2017, 10:05 PM
Thanks for replying.

I got here through support.ubi.com, I couldn't find a specific thing for general software errors/failures and so got here through the link in the 'known issues' page. https://support.ubi.com/en-GB/Faqs/000027576/Known-Issues-in-Mario-Rabbids-Kingdom-Battle-RKB/

This turned out to be a mistake on my part - I selected 'gameplay' as an issue type, not thinking to look in technical issues. I now have, and will submit the bug report there.

Thanks, and sorry for the unnecessary post.