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jam201984
11-15-2017, 11:54 AM
when i go into setting in game the HDR setting is grayed out and cant use it.

https://www.currys.co.uk/gbuk/tv-and-home-entertainment/televisions/televisions/samsung-ue49mu6220-49-smart-4k-ultra-hd-hdr-led-tv-10169679-pdt.html?store=2260&cmpid=ppc~gg~(PLA)-LOCAL~~Exact&istCompanyId=bec25c7e-cbcd-460d-81d5-a25372d2e3d7&istItemId=xqraaaxlxi&istBid=t&srcid=198&cmpid=ppc~gg~0045%20(PLA)%20TELEVISIONS~All%20TVs~ Exact&mctag=gg_goog_7904&kwid=GOOGLE&device=c&ds_kids=92700027745360806&PLA=1&tgtid=0045%20(PLA)%20TELEVISIONS&gclid=CjwKCAiA6K_QBRA8EiwASvtjZX99DXeN1N-hAMBipWBVSLkzSeHi20am_gEXQ7rGAWkU700QtMTHghoCw_0QA vD_BwE&gclsrc=aw.ds

LarZen
11-15-2017, 01:56 PM
Hi jam201984

Have you turned on HDMI UHD Color on your Samsung TV? And done the 4K TV test under Settings/Display&Sound on your Xbox One X?

jam201984
11-15-2017, 05:59 PM
yes i have everything is ok with a green tick next to it. this is why i'm confused

byron_hinson
11-20-2017, 06:22 PM
close the game down and restart - worked for me

BorgX666
11-20-2017, 10:03 PM
i have the same TV and I had the same problem as you jam!

however, i solved it by going to settings/general/external device manager/HDMI UHD COLOR make sure all 3 are highlighted

after doing this all the 4K options in Xbox settings went green and the HRD option in the game became available