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tacamura
11-13-2017, 03:39 AM
Hello, I defeated the god Anubis several times, the first time I received the conquest "challenges classic "who's boss" , but I did not receive any item, I did not receive the sword, nor the mission item ,
I have the screenshot of the moment, and the video recorded on my computer

I hope there is some way to solve this, the loss of the items will make my game incomplete, or it will damage in the future in some other mission

I only received 250 $ and a 1k exp the first time, and on all the other time I tried, I can take photos of my inventory if necessary, but I did not receive any item after winning the Anubis
(bad english, used by translator)

https://gyazo.com/e0f0cd762b9d453fe35453906a7454f9
https://gyazo.com/e0f0cd762b9d453fe35453906a7454f9

ubi--unicorn
11-13-2017, 08:23 PM
Hey tacamura, if you are missing the sword, please let support (http://support.ubi.com) know.

Ozymandias_II
11-13-2017, 09:22 PM
Hello, I defeated the god Anubis several times, the first time I received the conquest "challenges classic "who's boss" , but I did not receive any item, I did not receive the sword, nor the mission item ,
I have the screenshot of the moment, and the video recorded on my computer

I hope there is some way to solve this, the loss of the items will make my game incomplete, or it will damage in the future in some other mission

I only received 250 $ and a 1k exp the first time, and on all the other time I tried, I can take photos of my inventory if necessary, but I did not receive any item after winning the Anubis
(bad english, used by translator)

https://gyazo.com/e0f0cd762b9d453fe35453906a7454f9
https://gyazo.com/e0f0cd762b9d453fe35453906a7454f9

Double-check your weapons inventory first to see if there's a sword called Conductor of Souls in there. Open a support ticket if there isn't.

tacamura
11-13-2017, 11:54 PM
the sword was there, but lvl 28, I was level 38, I do not know if I had won it before or it appeared, but the moment I killed the first time nothing appeared, just like no photo, so my doubt

and the "quest item"
I also did not receive, I saw in some videos that some people received, is that correct? or I should have received the "quest item" ?

Ozymandias_II
11-14-2017, 01:08 AM
the sword was there, but lvl 28, I was level 38, I do not know if I had won it before or it appeared, but the moment I killed the first time nothing appeared, just like no photo, so my doubt

and the "quest item"
I also did not receive, I saw in some videos that some people received, is that correct? or I should have received the "quest item" ?

There is no quest item. People receiving it was a glitch.