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FireSharm
10-28-2017, 03:30 PM
Hi I keep getting a bad image error code when I load game and it wont start. Is anybody else getting this error or know how to fix it?.

redkev123
11-02-2017, 09:09 PM
Hi, FireStorm

Are you on Windows 10 with the fall creators update by any chance?

If so, check if you have the following security update installed:

(KB4043961)

If so uninstall it. Then verify the game files within Uplay before rebooting.

If you are unsure how to check if you have, and uninstall, windows security updates:

Go to Control Panel
Programs
Programs and Features
View installed updates

You will see a list of installed updates where you can also delete them.

As I understand it from doing my own research when I was plagued with this problem is Bad Image errors relate somehow to Microsoft Visual C++ Distributable files becoming corrupted by various causes. I found the main culprit is usually bad Windows Security Updates.

Other possible fixes can be found here (though these did not work for me. I even did a clean install of Windows)

https://answers.microsoft.com/en-us/windows/forum/windows_10-windows_install-winpc/getting-error-code-0xc0000020-bad-image-error/81e1f4bb-00b8-40be-b087-5a2597233efc