PDA

View Full Version : Assassins Creed Origins exit issue



Promethius1949
10-28-2017, 02:49 AM
When I try to leave the game my computer locks up and I have to restart my computer other than that the game is amazing and works very well.

UbiFluouise
10-28-2017, 03:19 AM
Hello Assassin! We're glad to hear you've been enjoying the game and have had minimal issue with your system while playing. We're still sorry to hear you've been having this irregularity when trying to exit, however, and we'd still like to look into this further for you. Since you're not having any trouble (that you've reported here) with anything else, we'd suggest at this point looking into some basic troubleshooting (https://support.ubi.com/en-US/faqs/000025513/General-PC-Troubleshooting/) with your system to see if making some slight changes helps to alleviate this for you. If this doesn't help, we're happy to take a look and see if there is any other insight our team can provide for you. Please reach out to our technical support team (https://support.ubi.com/Cases/New) if the issue persists and share your system files (https://support.ubi.com/en-US/faqs/000023904/How-To-Submit-Dxdiag-MSinfo/) as well as any details regarding what happens when you try to exit the game so that we can investigate this. Thank you!