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brsta91
10-27-2017, 11:11 PM
Hello,Ubi...guys...bought the game two days ago,standard edition,digital copy...it looks really good,graphics is awesome,performance solid...but i have a big problem with my game sounds...i can hear dialogues,all the people around me,but other world sounds are just too low,for example cammels,horses,Bayek footsteps,that sort of a thing...so can you please help me...tried everything so far,stuff that you posted,but nothing seems to work???I am using 5.1 sound system.Thanks!!!Big fan,by the way,ac games are my favorite!!!

UbiFluouise
10-28-2017, 03:49 AM
Hello Assassin! If you've been around the Forums prior to posting (which it sounds like you mentioned you have been) you'll know that our team is documenting and is hoping to look into the sound issues the community has been experiencing. But we still want to see if there's anything we can do now to help you alleviate this so that it doesn't become a frustration while we search for a solution to this. If you haven't done so yet, look into the sound configurations we've compiled in this article (https://support.ubi.com/en-US/Faqs/000018813/PC-Cannot-Hear-Cut-Scene-Voices-and-Other-Sound-Problems) to see if any of these changes help bring about any improvements to what you're experiencing. If you're currently using a headset, we are also investigating some irregularities with this as well, and would advise adjusting your sound settings with and without the headset connected to see which experience is more complete for you at this time. If you discover anything else you'd like to share with our team on this matter, or if you'd just like to see if you can get any further insight on this at any point, please reach out to our technical support team (https://support.ubi.com/Cases/New) with your system files (https://support.ubi.com/en-US/faqs/000023904/How-To-Submit-Dxdiag-MSinfo/) and we'll be happy to continue to address this for you. Thank you!

ETSubmariner
10-28-2017, 05:40 AM
I also have low music and sounds (except cutscenes, which are just fine). I have to turn up my speaker volume, which I haven't touched for months for anything. At the level I need to hear sounds in your game, all of my other games, youtube vids, etc, are blaring. Your linked article didn't answer the question of why the volume is so low in the game.