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View Full Version : Game issues: video frozen, sound driver automatically disabled



Maribella_Renka
10-27-2017, 01:49 PM
Hello, I got these following issues:

1. The game starts without sound. Seems like some sound driver will be automatically disabled when I start the game. I unplug and plug my headset and it works for me, though it is still an annoying issue. Perhaps there is something to do with Realtek?

2. My video freezes constantly due to unknown problems. I tried to set the game on borderless fullscreen, fullscreen and windows, the problem remains. It completely ruined my gaming experience on PC. However because it is not a CTD issue I cannot return any bug report, all I can do is to inform you my configs;


System: Windows 10 64bit, Chinese(Simplified), version 15063.
System Language: Chinese(Simplified)

CPU: Intel i5-4430 CPU " 3.00GHZ (4CPU)
RAM: 12288MB RAM(DDR3)
Display Card: nVIDIA GeForce GTX 970
VRAM: 4058MB

I'm using an XBOX ONE controller to play this game, but will sometimes switch to Keyboard as well. Though I did not suspect that the problem is related to this, I think I should better tell you this.