PDA

View Full Version : Game works untill I try to start a new game



AcidZai
10-27-2017, 12:16 PM
Game worked just fine when starting it up but as soon as it loads a new game it crashes without an error message.

Ubi-Keo
10-27-2017, 12:36 PM
I am sorry to hear that you are experiencing this issue.

Can you please try these PC troubleshooting (https://support.ubi.com/en-gb/faqs/000025947/Basic-PC-Troubleshooting/) steps.

If the issue persists, could you please submit a support ticket (https://support.ubi.com/en-gb/Cases/new) and attach your system files (dxdiag (https://support.ubi.com/en-gb/faqs/000021185/) and msinfo (https://support.ubi.com/en-gb/faqs/000021216)) and our Customer Support team will investigate this further for you.