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kc2k
10-27-2017, 06:21 AM
Click on download, message comes up that failed to load as either not enough disc space or no active internet connection.. I have over 60Gb on drive 'C' and I wouldn't be on the forum if I hadn't got an active internet connection!!!!! what is the problem Ubisoft?

Ubi-Keo
10-27-2017, 11:47 AM
I am sorry to hear that you are experiencing issues downloading your game in the Uplay PC application.

Can you please try the troubleshooting steps in the links below:

https://support.ubi.com/en-US/Faqs/000018807/Trouble-Downloading-via-UPlay-PC-Client
https://support.ubi.com/en-GB/Faqs/000025657/Connectivity-Issues-with-Uplay-PC/

If the issue persists, could you please submit a support ticket (https://support.ubi.com/en-gb/Cases/new) and our Customer Support team will investigate this further for you.