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Maxxki
10-27-2017, 03:18 AM
Hola. Compre el juego y en el resumen de mi tarjeta de credito aparece la compra duplicada, pero en mi biblioteca ni siquiera aparece (el juego)... Por favor necesito ayuda, me costo mucho reunir el dinero para comprarlo. Ingles no es mi idioma nativo.

Maxxki
10-27-2017, 03:19 AM
Hi. Buy the game and the summary of my credit card appears the duplicate purchase, but in my library does not even appear (the game) ... Please I need help, I find it hard to collect the money to buy it. English is not my native language

UbiGabrinth
10-27-2017, 03:41 AM
Hi, Maxxki! We don't see any indication in your account that you are attempting to purchase the game from us. Please make sure your are logged in with the correct account. If you are having issues purchasing on a browser, try troubleshooting with these steps (https://support.ubi.com/en-US/faqs/000025178/Web-Browser-Troubleshooting/).

Maxxki
10-27-2017, 03:54 AM
Hi. I'm sure it was done on my account ... my brother bought it from his house. I can give you your e-mail so you can corroborate that it is not in his account?
Cariddi.n@gmail.com