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Derpin_Around
09-07-2017, 02:00 PM
When I start rainbow it will be stuck at 1 FPS and it will update by one frame every few mins, not entirely sure what's wrong.

I tried launching from steam and from UPlay, both give the same result.

PC Info
Windows 10
I7-770K
GTX 1070

From United States

ubi--unicorn
09-07-2017, 06:47 PM
Hey Derpin_Around! Sorry to hear you're experiencing this issue! First, I recommend trying to verify files (https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335) if you haven't already. Second, always make sure that if you bought the game through Steam, that you are launching through Steam. Third, please try any of these troubleshooting step (https://support.ubi.com/en-US/faqs/000025513/General-PC-Troubleshooting)s you haven't tried yet. If none of that works, let our support team know with MSINFO and DXDIAG files (https://support.ubi.com/en-US/Faqs/Details/kA030000000emSbCAI?name=how-to-submit-dxdiag-and-msinfo-files) and we'll be happy to figure it out with you!