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View Full Version : How To Report A Bug/Error [READ FIRST]



Ubi-Jimothy
08-31-2017, 04:05 PM
Hey folks!

Welcome to the Mario + Rabbids Community Support forum! This thread aims to help you help us, by showing you how to properly report any issue that you may encounter with the game.

Before contacting our Support Team, check to see of our FAQ's have answered your question:

FAQ Search:

English (US) (https://support.ubi.com/en-US/Answer.aspx#platformid=9&productid=4862)
English (UK) (https://support.ubi.com/en-GB/Answer.aspx#platformid=9&productid=4862)
French (https://support.ubi.com/fr-FR/Answer.aspx#platformid=9&productid=4862)
German (https://support.ubi.com/de-DE/Answer.aspx#platformid=9&productid=4862)
Spanish (https://support.ubi.com/es-ES/Answer.aspx#platformid=9&productid=4862)
Italian (https://support.ubi.com/it-IT/Answer.aspx#platformid=9&productid=4862)
Polish (https://support.ubi.com/pl-PL/Answer.aspx#platformid=9&productid=4862)
Russian (https://support.ubi.com/ru-RU/Answer.aspx#platformid=9&productid=4862)


If you want to contact our Support Team, you can reach them here:

Support Contact Forms:

English (US) (https://support.ubi.com/en-US/AskQuestion.aspx?platformid=9&productid=4862)
English (UK) (https://support.ubi.com/en-GB/AskQuestion.aspx?platformid=9&productid=4862)
French (https://support.ubi.com/fr-FR/AskQuestion.aspx?platformid=9&productid=4862)
German (https://support.ubi.com/de-DE/AskQuestion.aspx?platformid=9&productid=4862)
Spanish (https://support.ubi.com/es-ES/AskQuestion.aspx?platformid=9&productid=4862)
Italian (https://support.ubi.com/it-IT/AskQuestion.aspx?platformid=9&productid=4862)
Polish (https://support.ubi.com/pl-PL/AskQuestion.aspx?platformid=9&productid=4862)
Russian (https://support.ubi.com/ru-RU/AskQuestion.aspx?platformid=9&productid=4862)


Of course you can also post your problems here on the forum.

To help us, you can provide additional information as Steps to reproduce the bug

For example

Started at Peach Castle
Walked to the Washing Machine
Game froze immediately after accessing



Thanks a bunch in advance!

Best regards,

Your Mario + Rabbids Team.