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JohnTheUgly
08-28-2017, 06:35 PM
Hello, I bought rainbow 6 recently, and when I start the game, an error message appears (in french here): https://gyazo.com/4d12f3e66a0d749d13a5fb4c38e33c33
I have done all the updates of my pc and graphic card, so I dont know where is the problem.
Thanks a lot for helping me

ubi--unicorn
08-29-2017, 01:53 AM
Hi JohnTheUgly. Can you please try these steps (https://support.ubi.com/en-US/faqs/000025513/General-PC-Troubleshooting) and see if they help? Also, I recommend if you haven't verifying files (https://support.ubi.com/en-US/faqs/000019000/Install-Uninstall-Verify-A-Game-in-Uplay/), If none of that helps, please let support (https://support.ubi.com/) know with MSinfo and DXdiag files (https://support.ubi.com/en-US/Faqs/Details/kA030000000emSbCAI?name=how-to-submit-dxdiag-and-msinfo-files) so we can troubleshoot with you!