PDA

View Full Version : why i can't serch match?



MaTriXMan5on
04-12-2017, 11:44 AM
Last week i rly can't serch eny match...
I w8 so long and have eror...
UBI WTF????
http://s020.radikal.ru/i708/1704/52/6a8c9e7e89da.jpg (http://radikal.ru)

Mia.Nora
04-12-2017, 01:38 PM
I had that error since week 1. Waited 2 months for it to get fixed. Then after two months they claimed this error is caused by host quitting manually before lobby forms. And their technical support solution is please try again.

https://support.ubi.com/en-US/faqs/000026687/Error-Code-0002001512-FH-PC-XB1-PS4

I have sent them video record of this error happening back to back at exact 240 seconds from I hit queue button. It disproves that it has nothing to do with player behavior, since odds of it repeating at exact timing via some player manually quitting is literally impossible. I also sent PMs to community managers who posted them.

Havent heard back from any of them, community reps or support, in two weeks. This week I sent an official complaint to BBB with video proof.

SlashingElbow
04-12-2017, 02:16 PM
I had that error since week 1. Waited 2 months for it to get fixed. Then after two months they claimed this error is caused by host quitting manually before lobby forms. And their technical support solution is please try again.

https://support.ubi.com/en-US/faqs/000026687/Error-Code-0002001512-FH-PC-XB1-PS4

I have sent them video record of this error happening back to back at exact 240 seconds from I hit queue button. It disproves that it has nothing to do with player behavior, since odds of it repeating at exact timing via some player manually quitting is literally impossible. I also sent PMs to community managers who posted them.

Havent heard back from any of them, community reps or support, in two weeks. This week I sent an official complaint to BBB with video proof.

What is BBB. Enlighten me. They are bastards i also sent support ticket same day they updated since that made me not able to connect at all. No answers from them after 6 support tickets only a threat from a mod for badmouthing the game and ******ed developers

Edit: Just filed a complaint with BBB myself.

MaTriXMan5on
04-12-2017, 07:02 PM
Up

Mia.Nora
04-13-2017, 03:19 AM
What is BBB. Enlighten me. They are bastards i also sent support ticket same day they updated since that made me not able to connect at all. No answers from them after 6 support tickets only a threat from a mod for badmouthing the game and ******ed developers

Edit: Just filed a complaint with BBB myself.

BBB is Better Business Bureau, but you already got it I guess. Anyway here is the link I filed my complaint through https://www.bbb.org/consumer-complaints/file-a-complaint/get-started

I will put up a reddit sometime explaining how to do the same for others suffering from this error.

MaTriXMan5on
04-17-2017, 06:12 PM
WTF ubi!??!?!
Why i can't solo play 4x4 ?!?!?