PDA

View Full Version : Can i try to play the game i bought?



jinxi79
03-27-2017, 03:09 PM
Hej guys

dont know if it is just me.. but each time i start the game go into a match and the match are starting i wait on the processing screen until i get kicked because of afk..

can i do anything to get rid off all the Processing just think it would be fun to try play the game more than 15 minutes before u have to restart

FredEx919
03-27-2017, 04:37 PM
I would imagine this could be better helped through the support teams. Have you contacted them yet? Let us know the platform you are on and any other details, but make sure you also reach out through http://support.ubi.com for some direct help with your issue.

jshears18
03-27-2017, 07:48 PM
I would imagine this could be better helped through the support teams. Have you contacted them yet? Let us know the platform you are on and any other details, but make sure you also reach out through http://support.ubi.com for some direct help with your issue.

Is there anywhere to make an official ticket with an issue?

FredEx919
03-27-2017, 07:52 PM
Is there anywhere to make an official ticket with an issue?

Yep, follow the link in that last message http://support.ubi.com. When you get there, scroll down a bit and you should see "Contact Customer Support". You can enter the details there and someone should get back to you.