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View Full Version : My character has been completely wiped and reset



Vermituslol
03-12-2017, 03:27 AM
Well done.

Bravo.

Something has caused my character to be completely wiped and reset. Upon launching the game today, the game continuously takes me to a new character creation screen. I have rebooted the xbox, power drain the xbox, log in and out of my profile, everything.

Is this a known issue?

Is there a fix?

I'll actually be returning the game if there isn't a fix or reimbursement for this.

I couldn't imagine getting to level 30 and having this happen. No thanks.

Simply unacceptable for a game like this and a developer the size of Ubisoft.

ManCandyAndy
03-13-2017, 03:31 AM
Happened to me too, I got reset from level 9 to level 3. Stuck with 14% completed and literally no skills or anything. Still have the same guns and everything, but my map is all shaded in and my skills are gone. Frustrating :(

binnie826
03-14-2017, 03:53 PM
Same here, level 20 with all epic skills unlocked and now reset to level 5 with nothing. Still have mines and c4 and weapons but no drone upgrades or anything else skill related.

Vermituslol
03-15-2017, 10:41 AM
This kind of error isn't just game breaking.

It's company reputation breaking.

This needs more attention. Can we have a Ubisoft rep atleast acknowledge this issue?

Vermituslol
03-18-2017, 02:16 AM
bump

binnie826
03-18-2017, 04:12 PM
Ubisoft closed my support ticket on this because they hadn't heard from me in 4 days. What a load of crap that is.

REGIL94
03-22-2017, 04:57 AM
For the second time in less than a week, my entire game has been altered, missions that I had completed have disappeared, and objects that I had already lost have disappeared, this is the second time that it has happened to me and now I am sure it is a game problem.

XR Jabba81
03-22-2017, 07:52 AM
bump

phishnet
03-22-2017, 05:05 PM
For those having this issue... are you playing with multiple characters? Are you playing with different profiles on the same xbox? I think there is an issue with multiple profiles on the same xbox.

Rufus37
03-22-2017, 09:21 PM
More info on this would be nice.

SOL_069
05-17-2017, 05:32 PM
For those having this issue... are you playing with multiple characters? Are you playing with different profiles on the same xbox? I think there is an issue with multiple profiles on the same xbox.

This shouldn't even be an issue though. As I went from lv 30 to lv 2 now. Just turned on my console to see the new challenges and this. What the hell ubisoft.

IIUnRealGodII
05-22-2017, 12:51 PM
anything at all

yours1truly
05-23-2017, 10:43 PM
they fixed the issue with narco road saying that you wont lose anything but wont get it back start all over from scratch is bull ****

dabitalready
09-09-2017, 07:51 PM
Wow same thing just happen to me on ps4 all my loadout and missions are wipped clean and restarted all weapons gone everything