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Ex__Machina
02-21-2017, 05:15 AM
i have not received my legacy battle pack from pre-order. i bought it through the uplay website before the game was released

i submitted a ticket and got the following response:

Hello Ex__Machina,

Recently you requested personal assistance from Ubisoft Support. We assume your issue has been resolved and have closed your ticket. If you do not need any further assistance with this request, there is no further action needed.

i resubmitted the ticket saying that i had in fact not had my issue resolved. still no response

i hate to be "that guy" but i'm starting get frustrated (i suppose that's evident from this post). i don't want a refund but i do feel entitled to some kind of recompense for having to wait so long for a simple request