PDA

View Full Version : My account got hacked during for honor match



ugottracked2
02-15-2017, 01:20 AM
after buying and downloading for honor on my 2 week old uplay account, i got hacked during a 1vs1 game in for honor. The game crashed out and uplay told me "someone on a different location is logging in". After restarting uplay the client tellst me i need a code from Google Authenticator, which i dont even use.

I created a 2. account for contacting ubisoft support and guess what? support chat not available, phone support not available, E-mail support ->" There was an error processing your request."

i could cry right now....:mad:

UbiNoty
02-15-2017, 02:08 AM
Hi! I'm sorry that you haven't been able to receive a response from support via chat/phone. Please try to contact support by sending a message to Ubisoft FB support (https://www.facebook.com/UbisoftSupport/) or through Ubisoft Twitter Support (https://twitter.com/UbisoftSupport). And you'll hopefully be able to receive a fast response there. Hope that helps!