PDA

View Full Version : Gold Edition problem



TwinStiletto
02-14-2017, 03:05 PM
I have an issue with my 25 digit code. I enter the code on both the Microsoft Store and live.xbox.xom and I keep getting a message that says "Check the instructions that came with your code. You might need to redeem it on a different web page."
I tried entering the code again on the games store to see if that would work and it hasn't. I continue to get the same message.
Am I supposed to go to a different site or is there something else I'm doing wrong?
Please help.

T_Djinn_T
02-14-2017, 03:07 PM
I have an issue with my 25 digit code. I enter the code on both the Microsoft Store and live.xbox.xom and I keep getting a message that says "Check the instructions that came with your code. You might need to redeem it on a different web page."
I tried entering the code again on the games store to see if that would work and it hasn't. I continue to get the same message.
Am I supposed to go to a different site or is there something else I'm doing wrong?
Please help.

If you're in the US

https://support.ubi.com/en-US/Cases/Channel

Go there they can help you more than forums can.