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View Full Version : if i have an readeam code and cant log on my account right now what to do?



MrPideGY
01-21-2017, 03:25 PM
hey, my frinde just redemed his beta code from scars, but he cant click on redeam code his account got (blocked) becuse to manny tries to login. he says it was afther one (not important) but what now? i remeberd when i got my account blocked like this i culdent login on like an houre. so is ther som other way to redeam the code?

thx and ahve an nice day!

UbiNoty
01-22-2017, 01:14 AM
Hi MrPideGY!

I would suggest waiting for a bit and then trying again. If he still can't login after that, please let him know that he should open a ticket with support (https://support.ubi.com/en-us/Games/4315) as his account may have been flagged for suspicious activity and they can help him to recover his account.