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VictorSxBr
12-05-2016, 02:45 PM
I pre-ordered the Gold Edition but I don't see any of the Moonlight challenges. Went to the locations on the map and they are not there. Then I rode to the locations, flew around and nothing. I read on the forums this is happening to other players. I'm on PS4.

I've submitted a ticket but got nothing other than a confirmation email.

Ubi-Stature
12-05-2016, 03:16 PM
Hi there, VictorSxBr,

Welcome to the forum! Thanks for the report.

Can you confirm the following?:

Region of PS4 account:
Region of Game:
Retailer:

HarD_DeFuZ
12-05-2016, 04:16 PM
So, My ps4's account from switzerland as well as my ps4 region and bought it on PSstore
I bought the gold pack and downloaded the season pass bonus.
Every time i restart the game, my outfit gets erased..
also, I can access to my snowman's outfit but can't play to other new sports.. HELP
btw, i'm level 17 and it happened since the beginning

Juggalo713
12-05-2016, 04:28 PM
So you have to download the season pass from the ps store? I purchased the gold edition from the ps store also but haven't seen anything about a download for the season pass.

HarD_DeFuZ
12-05-2016, 04:35 PM
So you have to download the season pass from the ps store? I purchased the gold edition from the ps store also but haven't seen anything about a download for the season pass.

idk just to download the snowman, have helicopter tickets and have 10000 credits I think

VictorSxBr
12-05-2016, 07:06 PM
Hi there, VictorSxBr,

Welcome to the forum! Thanks for the report.

Can you confirm the following?:

Region of PS4 account:
Region of Game:
Retailer:

Region of PS4 account: VictorSxBr
Region of Game: USA
Retailer: Amazon

UmEsttupido
12-05-2016, 08:34 PM
I also bought steep's gold edition on December 1st, only I went to the supposed sites of the moonlight pack's challenges locations and they aren't there.

I'm from Portugal, same for my PC, and the retailer was - Gamesrocket

I hope to hear from you guys,

J.F.

Jawser_3
12-05-2016, 11:16 PM
Hi there, VictorSxBr,

Welcome to the forum! Thanks for the report.

Can you confirm the following?:

Region of PS4 account:
Region of Game:
Retailer:


Region of PS4 account: USA
Region of Game:USA
Retailer:Amazon.com

Aggersberg
12-06-2016, 12:21 AM
Hi there, VictorSxBr,

Welcome to the forum! Thanks for the report.

Can you confirm the following?:

Region of PS4 account:
Region of Game:
Retailer:

Exact same problem here, support ticket and forum thread with no reply.

Pre ordered gold edition through mighty ape website, was emailed a code to enter on ubisoft steep page - redeemed and informed me on release i
would recieve a code for the moonlight DLC but nothing yet.

VictorSxBr
12-06-2016, 04:10 AM
Got a reply on the ticket.. they told me to try and restore my licenses. that did not work.. still can't see the moonlight challenges.