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View Full Version : Stuck on Loading screen



Tabzy_Ragu
12-03-2016, 08:45 PM
Heya!

I have really been enjoying playing Steep, unfortunatly I can't get back in to keep playing. The Game loads the STEEP Splash screen then I proceed to load. It connects to UBI Serves and performs the SYNC ok, it gets to ' Loading, please wait...(3/3) ' and stays there indefinitely.

I have uninstalled, cleared all cache files, rebooted then reinstalled the game. This did not work.
Ran the clean installed copy with Admin rights. Did not work.

Please help I am really loving it and can't wait to get back on piste.

DXDIAG REPORT : http://pastebin.com/yj292LL6

HIJACKTHIS REPORT:


Logfile of Trend Micro HijackThis v2.0.5
Scan saved at 9:20:52 AM, on 2016-12-03
Platform: Unknown Windows (WinNT 6.02.1008)
MSIE: Internet Explorer v11.0 (11.00.14393.0000)


Boot mode: Normal

Running processes:
C:\Program Files (x86)\NVIDIA Corporation\NvContainer\nvcontainer.exe
C:\Users\tbola\AppData\Local\Microsoft\OneDrive\On eDrive.exe
C:\Program Files (x86)\Skype\Phone\Skype.exe
C:\Program Files (x86)\ViveSetup\PCClient\Vive.exe
C:\Program Files (x86)\IObit\Advanced SystemCare\ASCTray.exe
C:\Program Files (x86)\ViveSetup\PCClient\HTCVRMarketplaceUserConte xtHelper.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Canon\IJ Network Scanner Selector EX\CNMNSST.exe
C:\Program Files (x86)\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA Share.exe
C:\Program Files (x86)\ViveSetup\PCClient\HTCVRMarketplaceUserConte xtHelper.exe
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe
C:\Program Files (x86)\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA Share.exe
C:\Program Files (x86)\ViveSetup\PCClient\CefSharp.BrowserSubproces s.exe
C:\Program Files (x86)\ViveSetup\PCClient\web\apps\phone\nw.exe
C:\Program Files (x86)\Skype\Browser\SkypeBrowserHost.exe
C:\Program Files (x86)\Steam\Steam.exe
C:\Program Files (x86)\ViveSetup\PCClient\web\apps\phone\nw.exe
C:\Program Files (x86)\ViveSetup\PCClient\web\apps\phone\nw.exe
C:\Program Files (x86)\ViveSetup\PCClient\web\apps\phone\nw.exe
C:\Program Files (x86)\Steam\bin\cef\cef.winxp\steamwebhelper.exe
C:\Program Files (x86)\Steam\bin\cef\cef.winxp\steamwebhelper.exe
D:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\upc.exe
D:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\UplayWebCore.exe
C:\Program Files\WindowsApps\9E2F88E3.Twitter_5.4.0.0_x86__wg eqdkkx372wm\Twitter.Windows.exe
C:\Program Files (x86)\IObit\Advanced SystemCare\Surfing Protection\SPNativeMessage.exe
D:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\UplayWebCore.exe
D:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\UplayWebCore.exe
C:\Program Files (x86)\Skype\Browser\SkypeBrowserHost.exe
C:\Users\tbola\Downloads\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = %11%\blank.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=
O2 - BHO: True Key Helper - {0F4B8786-5502-4803-8EBC-F652A1153BB6} - C:\Program Files\Intel Security\True Key\MSIE\truekey_ie.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre1.8.0_112\bin\ssv.dll
O2 - BHO: IObit Surfing Protection - {BA0C978D-D909-49B6-AFE2-8BDE245DC7E6} - C:\PROGRA~2\IObit\ADVANC~1\Surfing Protection\BrowerProtect\ASCPlugin_Protection.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre1.8.0_112\bin\jp2ssv.dll
O2 - BHO: IObit Ads Removal - {FFCB3198-32F3-4E8B-9539-4324694ED664} - C:\Program Files (x86)\IObit\Advanced SystemCare\Surfing Protection\Adblock\Adblock.dll
O3 - Toolbar: True Key - {4BAAC1B8-0800-42C9-8FA6-08B211F356B8} - C:\Program Files\Intel Security\True Key\MSIE\truekey_ie.dll
O4 - HKLM\..\Run: [HTC Store User Content Helper] C:\Program Files (x86)\ViveSetup\PCClient\HTCVRMarketplaceUserConte xtHelper.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [IJNetworkScannerSelectorEX] C:\Program Files (x86)\Canon\IJ Network Scanner Selector EX\CNMNSST.exe /FORCE
O4 - HKLM\..\Run: [IObit Malware Fighter] "C:\Program Files (x86)\IObit\IObit Malware Fighter\IMF.exe" /autostart
O4 - HKCU\..\Run: [OneDrive] "C:\Users\tbola\AppData\Local\Microsoft\OneDrive\On eDrive.exe" /background
O4 - HKCU\..\Run: [Skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /minimized /regrun
O4 - HKCU\..\Run: [VivePCClient] "C:\Program Files (x86)\ViveSetup\PCClient\Vive.exe" /silent
O4 - HKCU\..\Run: [Advanced SystemCare 10] "C:\Program Files (x86)\IObit\Advanced SystemCare\ASCTray.exe" /Auto
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O18 - Protocol: tbauth - {14654CA6-5711-491D-B89A-58E571679951} - C:\Windows\SysWOW64\tbauth.dll
O18 - Protocol: windows.tbauth - {14654CA6-5711-491D-B89A-58E571679951} - C:\Windows\SysWOW64\tbauth.dll
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Advanced SystemCare Service 10 (AdvancedSystemCareService10) - IObit - C:\Program Files (x86)\IObit\Advanced SystemCare\ASCService.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: @oem7.inf,%BlueBcmBtRSupport.SVCNAME%;Bluetooth Driver Management Service (BcmBtRSupport) - Unknown owner - C:\Windows\system32\BtwRSupportService.exe (file missing)
O23 - Service: COMODO Internet Security Helper Service (CmdAgent) - COMODO - C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
O23 - Service: COMODO Virtual Service Manager (cmdvirth) - COMODO - C:\Program Files\COMODO\COMODO Internet Security\cmdvirth.exe
O23 - Service: @%SystemRoot%\system32\DiagSvcs\DiagnosticsHub.Sta ndardCollector.ServiceRes.dll,-1000 (diagnosticshub.standardcollector.service) - Unknown owner - C:\Windows\system32\DiagSvcs\DiagnosticsHub.Standa rdCollector.Service.exe (file missing)
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: HTC Account Service - HTC Corporation - C:\Program Files\HTC Account\Htc.Identity.Service.exe
O23 - Service: Canon Inkjet Printer/Scanner/Fax Extended Survey Program (IJPLMSVC) - Unknown owner - C:\Program Files (x86)\Canon\IJPLM\IJPLMSVC.EXE
O23 - Service: IMF Service (IMFservice) - IObit - C:\Program Files (x86)\IObit\IObit Malware Fighter\IMFsrv.exe
O23 - Service: IObit Uninstaller Service (IObitUnSvr) - IObit - C:\Program Files (x86)\IObit\IObit Uninstaller\IUService.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: LiveUpdate (LiveUpdateSvc) - IObit - C:\Program Files (x86)\IObit\LiveUpdate\LiveUpdate.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: NVIDIA LocalSystem Container (NvContainerLocalSystem) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe
O23 - Service: NVIDIA NetworkService Container (NvContainerNetworkService) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe
O23 - Service: NVIDIA Display Container LS (NVDisplay.ContainerLocalSystem) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\Display.NvContainer\NVDisplay.Containe r.exe
O23 - Service: NVIDIA Wireless Controller Service - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\GeForce Experience Service\nvwirelesscontroller.exe
O23 - Service: Origin Client Service - Electronic Arts - D:\Program Files (x86)\Origin\OriginClientService.exe
O23 - Service: Origin Web Helper Service - Electronic Arts - D:\Program Files (x86)\Origin\OriginWebHelperService.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Defender Advanced Threat Protection\MsSense.exe,-1001 (Sense) - Unknown owner - C:\Program Files (x86)\Windows Defender Advanced Threat Protection\MsSense.exe (file missing)
O23 - Service: @%SystemRoot%\system32\SensorDataService.exe,-101 (SensorDataService) - Unknown owner - C:\Windows\System32\SensorDataService.exe (file missing)
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files (x86)\Common Files\Steam\SteamService.exe
O23 - Service: SwitchBoard - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
O23 - Service: @%SystemRoot%\system32\TieringEngineService.exe,-702 (TieringEngineService) - Unknown owner - C:\Windows\system32\TieringEngineService.exe (file missing)
O23 - Service: Intel Security True Key (TrueKey) - McAfee, Inc. - C:\Program Files\TrueKey\McAfee.TrueKey.Service.exe
O23 - Service: Intel Security True Key Scheduler (TrueKeyScheduler) - McAfee, Inc. - C:\Program Files\TrueKey\McTkSchedulerService.exe
O23 - Service: Intel Security True Key Helper Service (TrueKeyServiceHelper) - McAfee, Inc. - C:\Program Files\TrueKey\McAfee.TrueKey.ServiceHelper.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: Viveport Services (Viveport) - Unknown owner - C:\Program Files (x86)\ViveSetup\PCClient\ViveportService.exe
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Defender\MpAsDesc.dll,-320 (WdNisSvc) - Unknown owner - C:\Program Files (x86)\Windows Defender\NisSrv.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Defender\MpAsDesc.dll,-310 (WinDefend) - Unknown owner - C:\Program Files (x86)\Windows Defender\MsMpEng.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 11836 bytes


Thanks for your time and attention. Keep up the great work UBI!