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ArkainoPS
10-19-2016, 04:41 PM
After Uplay's latest update 2016 - 10 - 17 The ''Jack the Ripper'' DLC wont open. Everytime i make an attempt to open it, it freezes and crashes. I tried reinstalling it but i didnt get any results. Please i want to finish the DLC help.

netrocker
10-20-2016, 05:46 PM
After Uplay's latest update 2016 - 10 - 17 The ''Jack the Ripper'' DLC wont open. Everytime i make an attempt to open it, it freezes and crashes. I tried reinstalling it but i didnt get any results. Please i want to finish the DLC help.

Glad to see, that somebody has the same problem like me.
Yesterday I tried to start "Jack the Ripper" after a reinstall of windows 10.

There's no problem to play the main game.

But the Jack the Ripper DLC crashes every time after starting.

I tried to delete all savegames and stopped syncing with the uplay cloud.
I deleted all ACS files and reinstalled the game.
I started my PC in the safe mode.

But the Jack the Ripper DLC crashes every time with the error message like "ACS.exe doesn't work anymore. Because of an error the program doesn't work correct..."

Is there anybody who knows what to do?

greetz from Germany

Lysette88
10-20-2016, 11:29 PM
I think we will have to wait for Ubisoft to fix and patch it - a lot mentioned problems with it since the last patch, including me.