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View Full Version : What do you suggest we do to deal with things like this



benmcnelly
09-27-2016, 05:48 AM
Not just rolling with a racist username but flaming and trolling people and saying awful things. Do we tell you here, post to twitter? What?

Edit: Deleted image with example of a guy saying awful things. - UbiInsulin

UbiInsulin
09-28-2016, 01:30 AM
Thank you for reporting this behavior to us. I went ahead and had this investigated (so no further action is required on your part), but the typical way people report inappropriate behavior is through opening a ticket at https://support.ubi.com .

I'm really sorry this person affected your experience with the game. :( But thank you again for bringing this to our attention!

benmcnelly
09-28-2016, 05:47 AM
Thanks guys, one last question, do you only check out offensive names, or if someone is using language like this over and over again do you want to know? I understand its a grown up game, but if people are just screaming racist thing into the mic and chat etc?

Edit: Deleted images of people being awful. Naming and shaming is not allowed on the forums, so we encourage you to use https://support.ubi.com for further reports of abusive behavior from other players. - UbiInsulin

UbiInsulin
09-28-2016, 08:03 PM
Here is what the Code of Conduct (http://rainbow6.ubi.com/siege/en-US/news/detail.aspx?c=tcm:152-249092-16&ct=tcm:148-76770-32) says about this:


Any language or content deemed illegal, dangerous, threatening, abusive, obscene, vulgar, defamatory, hateful, racist, sexist, ethically offensive or constituting harassment is forbidden. This includes use of the above on the forums, via the in-game chat, or over VOIP.

So definitely go to https://support.ubi.com to report any instances like this. Log in and click Contact Customer Support to open a ticket. Attaching relevant images will be extremely helpful to the agent investigating your case.