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mitch250505
05-26-2016, 12:20 PM
a bought assassins creed syndicate and i can't play it . when i start to play i am in a white room with the characters and some of the items. i cant see walls doors building and other things like that can anyone help. i have tried to contact ubisoft but they are not responding to my messages.
https://youtu.be/73o929RgnCY

GhostAssassinLT
05-26-2016, 01:42 PM
That is definately due to an issue with your video card or your video card driver, but not knowing what kind of hardware, operating system or video card driver you have makes any troubleshooting impossible.

Ubi-Banshee
05-26-2016, 03:17 PM
Like LasseThid said - this is likely a video card issues. If you post your specs, we can help you troubleshoot the issue, or you can always contact Support: https://support.ubi.com/en-US/

pheonix0575
05-28-2016, 03:24 PM
Its ok saying go to support im a friend hes been to support and we are two weeks in and still waiting for a reply .