View Full Version : NPC facial animation does not work

03-08-2016, 02:50 PM
Hello dear Division team, for some reason a lot of people from russian community have facial animation bug on npc. When NPC talk with character their mouths don't move.
I am using Windows 10 operating system, GTX 960 videocard and client with russian localization. If someone know how can I fix this issue for myself then write it in comments please.
P.S. sorry for my bad english.

03-08-2016, 03:08 PM
Hi there, Coldsteelf,

Thanks for reporting this, no need to apologise!

I'll have this information forwarded on to the team so it can be looked into for you.

Do you have any videos of the issue?

03-08-2016, 05:12 PM
Not right now, will make one in a few hours and add the link on it in comments. Thank you for response.

03-08-2016, 05:22 PM
No facial animation on my pc also. Mouth does not do any action at all. In cutscenes all ok.

03-08-2016, 06:04 PM
I uploaded my video with this issue on youtube https://www.youtube.com/watch?v=hdgJb9KvaXo&feature=youtu.be . Hope this will help.

03-08-2016, 06:07 PM
Thank you for the video, I'll have it passed on to the team!

Thank you for your cooperation!

03-10-2016, 03:05 PM
It was found the problem? I have the same trouble. I have win7 and two gtx980 sli

03-15-2016, 01:11 PM
developers are generally aware of this problem? technical support silent. I was already a week ...

04-07-2016, 03:48 PM
Dear The Division team, the russian community still waiting for your fix for facial animations. It is hard to understand why is that so big problem if facial animations work correctly on english localization. We don't care if NPC mouths willn't move correctly for russian words, at least we want to see the animation on their faces when they talk.
More then 20000 of people playing with this bug when english players playing without it. Is that discrimination?